Thank you for your interest in working with us.  We currently have two vacancies, scroll down to view.

Telecoms Analyst

ComReg’s Market Framework Division is responsible for managing both Ireland’s radio spectrum and its telecoms numbering scheme. We conduct spectrum awards, issue radio licences and assign telephone numbers. Market Framework’s numbering team also recently introduced measures to significantly reduce the cost of calling non-geographic numbers and to streamline their use. We’ve also introduced a new numbering framework to cater for the dramatic growth of the Internet-of-Things (IoT). The team is currently researching how eSIM technologies and Over-the-Air (OTA) provisioning could revolutionise how we sign up for new mobile and IoT services, and simplify the process of switching between service providers.

Team overview:

The successful candidate will join the Market Framework numbering team.  As part of a team of 3 analysts you will be contributing to the delivery of the numbering team’s objectives for 2020 and beyond.

Current areas of focus for the team include:

  • Promoting Over-the-Air (OTA) provisioning of mobile and IoT services
  • Enhancing trust in numbers and preventing Caller ID spoofing and nuisance or scam calls
  • Introducing new numbering & identifier solutions for emerging services e.g. 5G campus networks
  • Managing national telephone number changes
  • Developing ComReg’s number management processes and IT systems
  • Participating in European expert working groups

The Job

As a Telecoms Analyst you will be an excellent project manager, with superb organisational and analytical skills, who wants to make a valued contribution in all areas of the role and to add value to the team.

You will be the lead analyst for one or more of the above areas of focus, and will be responsible for:

  • Researching the area of focus and recommending a strategy for ComReg
  • Developing a project plan and leading a multi-disciplinary team to deliver timely outcomes
  • Preparing regulatory impact assessments and public consultation documents
  • Procuring and managing expert consultants as required
  • Forming an industry working group and co-ordinating the development of industry-agreed processes
  • Advising on the further development of ComReg’s number management processes and IT systems
  • Representing Ireland at relevant European expert working groups.

Qualifications and Experience

Essential

  • Honours degree in telecommunications, engineering, IT, or a similar technology or science discipline.
  • Proven work experience, ideally in a telco, equipment vendor or consultancy environment.
  • Good knowledge of modern IP-based networks, and of mobile operators’ Business & Operational Support Systems (BSS/OSS).
  • A proven ability to apply strategic thinking and problem-solving techniques to a wide range of theoretical and practical problems.
  • Proven track record of planning and delivering complex projects in a multi-disciplinary environment, to tight deadlines.
  • Excellent written communications skills, with experience of preparing accurate and persuasive documents for publication, or for diverse internal audiences.
  • Strong verbal communication and presentation skills, with the ability to understand and express views within a multi-disciplinary environment.
  • A high level of motivation and personal initiative.

Desirable

  • A post-graduate qualification or accreditations in business, economics, IT or project management.
  • Telecoms or IT product management experience.
  • A good understanding of the telecoms sector in Ireland.
  • Experience in engaging and managing consultants to deliver projects.
  • An appreciation of the legal and economic aspects of regulation.

Core Competencies & Skills for the Role

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

  • Analytical & Critical Thinking Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.
  • Drafting Uses a logical structure to draft documents. Communicates complex and technical information clearly and concisely. Ensures key messages are understood and have the desired impact on the target audience.
  • Decision Making & Judgement Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
  • Ownership & Accountability Applies professional ethical standards. Takes responsibility for work activities and personal actions. Follows through on commitments. Acknowledges mistakes and learns from them. Maintains effective interactions with outsourced service providers.
  • Teamwork Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust.
  • Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.

If you meet the criteria and are interested in applying, we would love to hear from you.

Our Package

We are offering an attractive package:

  • Salary €52, 708.13 – €72, 791.56 * (Pay increases will be awarded annually subject to satisfactory performance and to the terms of the Haddington Road Agreement)
  • Dublin city centre location on Luas line
  • 28 days Annual Leave per year
  • Further Education and Training Opportunities
  • Attractive pension scheme
  • Travel tax saver scheme, Access to Cycle to Work Scheme
  • Access to Employee Assistance Programme

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

How to Apply

Please send a comprehensive CV together with a one page cover letter – telling us what you can bring to the role – to our Careers team at careers@comreg.ie by 5pm on 20/7/20.

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process – /about/careers/recruitment-faq/

Product Safety Manager

Market Framework is the ComReg division responsible for, among other things, managing Ireland’s radio spectrum. This is a valuable and finite natural resource that is essential to the delivery of many important services to many different users. ComReg is also the designated national market surveillance authority (“MSA”) for the EMC and RE Regulations:

At a high level, the EMC Regulations ensures that electrical and electronic equipment does not generate, or is not affected by, electromagnetic disturbance by:

  • limiting electromagnetic emissions from equipment (apparatus and fixed installations) in order to ensure that, when used as intended, such equipment does not disturb radio and telecommunication, as well as other equipment; and
  • governing the immunity of such equipment to interference and seeks to ensure that this equipment is not disturbed by radio emissions, when used as intended.

At a high level, Radio Equipment Regulations seeks to ensure compliance of radio equipment with several essential requirements so as to ensure:

  • a high level of protection of health and safety of persons and domestic animals, and the protection of property (by way of incorporating the essential requirements of the European Union (Low Voltage Electrical Equipment) Regulations 2016 (S.I. No. 345 of 2016) and applying them to radio equipment);
  • an adequate level of electromagnetic compatibility (by way of incorporating the essential requirements of the EMC Regulations and applying them to radio equipment);
  • effective and efficient use of radio spectrum; and
  • where necessary, a high level of protection of other public interests, and to guarantee fair competition on the Union market.

Market surveillance includes actions by competent authorities such as product withdrawals, product recalls and the application of sanctions to stop the circulation of non-compliant products and/or bring them into compliance.

Team overview:

The successful candidate will lead the new dedicated Product Safety team within the Market Framework Division. This will be a market surveillance, product compliance and enforcement unit with both the technical expertise and the capability to:

  • monitor and control the entry of relevant products into the State through engagement with relevant economic operators (e.g. manufacturers, importers, distributors and retailers) and relevant State authorities (e.g. Customs authorities, An Post etc.);
  • carry out, or commission the carrying out of, product evaluations and risk assessments; and
  • where appropriate, engage with the relevant economic operator/s (e.g. manufacturers, importers, distributors, retailers) to bring about timely and effective compliance, such as requiring corrective action, product withdrawals or product recalls etc.

The Job

Reporting to the Senior Manager – Spectrum Operations, the Product Safety Manager will be responsible for the following areas and tasks;

  • developing and leading a multi-disciplinary team with a diverse range of technical (e.g. electrical engineering, wireless engineering, product safety), and regulatory (e.g. investigative/compliance) expertise and skills;
  • Manage external consultants, advisors and other resources to deliver projects;
  • developing and implementing comprehensive procedures and protocols to ensure an effective, consistent and timely approach to market surveillance and compliance activities, including standard operating procedures and operating plans;
  • developing and driving a comprehensive risk-based national market surveillance strategy in respect of the relevant legislation, including developing and maintaining productive relationships with relevant stakeholders such as the Competition and Consumer Protection Commission and other national market surveillance authorities in Ireland and other Member States, Customs authorities, economic operators and industry groups;
  • investigating, and supervising investigations of, cases and following up, as appropriate, with economic operators and consumers to ensure that any actual or potential breaches are identified and appropriately addressed, including enforcement action;
  • developing effective stakeholder engagement/information strategies, and resources for same, such as in relation to the obligations on economic operators, reporting potential breaches, details of product recalls etc; and
  • representing ComReg at national and international fora (e.g. relevant EU meetings).

Qualifications and Experience

Essential

  • Third level qualification in regulation, compliance, engineering or another relevant area/s;
  • Demonstrable experience in a regulatory, compliance and/or enforcement area;
  • A proven track record in leading people and managing the delivery of complex projects;
  • Demonstrated ability to quickly master wide-ranging and complex briefs, assimilate large volumes of information and arrive at clear, evidence-based proposed decisions;
  • Experience of engaging and managing external advisors and other resources to deliver projects in a timely and cost-effective manner;
  • Knowledge of radiocommunication systems, and the telecommunications market in Ireland;
  • Excellent communication, networking and influencing skills, as required to operate at a senior level.

Desirable

  • Qualification in law;
  • Preparation and progression of formal enforcement actions and legal cases for prosecution in the Courts;
  • Experience of risk management and risk-based enforcement;
  • Familiarity with national and EU institutions, regulatory environment and/ or experience in the application of EU directives and regulations; and
  • Project management experience.

Core Competencies & Skills for the Role

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

  • Technical Knowledge & Continuous Improvement – Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.
  • Decision Making & Judgement Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.
  • Communicating & Influencing Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.
  • Teamwork Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust
  • Planning and Organising Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.

If you meet the criteria and are interested in applying, we would love to hear from you.

Our Package

We are offering an attractive package:

  • Salary €73,040.66 to €91,314.84 * (Pay increases will be awarded annually subject to satisfactory performance and to the terms of the Haddington Road Agreement)
  • Dublin city centre location on Luas line
  • 28 days Annual Leave per year
  • Further Education and Training Opportunities
  • Attractive pension scheme
  • Travel tax saver scheme, Access to Cycle to Work Scheme
  • Access to Employee Assistance Programme

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

How to Apply

Please send a comprehensive CV together with a one page cover letter – telling us what you can bring to the role – to our Careers team at careers@comreg.ie by 5pm on 20/7/20.

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process – /about/careers/recruitment-faq/