The letter iAbout Comreg IconAbout PRS IconAbout PRSAuthorise Postal ProvidersAuthorise Postal Providers IconBase Station Location IconRadio Tower broadcasting wavesBilling Option IconShow more billing options for this planView this sectionA rightward arrowCode of Practice IconCode of PracticeA weighing scalesCompare Services IconCompetition Law Enforcement IconCompetition Law EnforcementPerson holding their hand up with a question markComplaints and Queries IconCompliance Enforcement IconCompliance EnforcementComreg Investigations IconComreg InvestigationsGroup of peopleConsumer Services IconComReg ConsumerTwo people speaking with a speech bubblesGovernment building with flagCorporate Governance IconCoverage Map of IrelandCoverage MapPerson wearing a headsetCustomer Service IconArrow pointing downDownloadE-licencingE-licencing IconErrorA red sign with a white exclamation markFacebookThe Facebook LogoTwo Speech bubblesFeedback IconSquiggly line Iconfive_eight_gz IconOpen PadlockFreedom Act IconFrequency Allocations IconFrequency AllocationsStampGeneral Authorisation IconLandline PhoneHome Phone IconIndustry Forms IconIndustry FormsComReg IndustryA tall buildingInternational IconInternationalLaptop computerInternet IconJargon Buster IconJargon BusterGavel hammer used in courtLegislation IconLicense Exceptions IconLicense ExceptionsLicensing IconRolled Certificate with RibbonLiecense Ammendments Permissions IconLiecense Ammendments PermissionsLinkedinThe LinkedIn Logo - this link will open in a new windowMarket Analysis IconMarket AnalysisMarket Information IconMarket InformationMegaphoneMobile PhoneMobile Phone Iconnav-home-iconnav-home-icon-bluenav-home-icon-greenA folded newspaperIndustry News IconA folded newspaperNews and Press IconNounSubmit a consumer query or complaintPhone BookNumbering Naming Addressing IconShow other information about planOther Information IconShow payment options for this planPayment Options IconPDF logoPDF fileLocation DevicePersonal Locator Beacon IconEnvelopePostal IconPostBoxPostal Authorisation IconEuro symbolPremium Rate IconTest Trail One IconTest Trail OnePrice Control Accounting IconPrice COntrol AccountingProductsProducts IconPRS Number IconPRS NumberBlank PagePublications IconRadio SpectrumRadio Spectrum IconRadio Tower broadcasting wavesIndustry Radio Spectrum IconRegulation Of An Post IconList with a tick markSignal wavesRSS FeedSpectrum Awards IconSpectrum AwardsSpectrum Compliance IconSpectrum ComplianceJigsaw pieceStrategy IconTips Advice IconTips AdviceShapeTwitterThe Twitter Logo - this link will open in a new window
Home / Advice & Information / COVID-19 Information / ComReg publishes market research on the impact of COVID-19 on home broadband use in Ireland

ComReg publishes market research on the impact of COVID-19 on home broadband use in Ireland

Research findings from data we collected on broadband and mobile phone usage since COVID-19 restrictions were introduced are summarised below.

Our research examines consumers’ use and perception of telecommunication services since the beginning of the COVID-19 pandemic, with a particular focus on those who are using these services to work from home.

Some of the key trends emerging from data collected in Q2 found that:

  • 93% value being able to access and use broadband at home during Covid-19
  • 89% value being able to access and use their mobile phone at home during Covid-19
  • 77% believe their home broadband is adequate to meet the needs of the household

For more information you can refer to the full findings here.

The main findings from a survey conducted in April 2020 include:

  • 3 in 5 have seen an increase in their home broadband usage since 1 March
  • 2 in 3 of all workers are now working from home to some degree
  • 3 in 4 agree that their broadband is adequate for working from home and 4 in 5 feel it meets the needs of their household

The results of this survey can be viewed in full here.

Research findings from data we collected on broadband and mobile phone usage since COVID-19 restrictions were introduced are summarised below.

Our research examines consumers’ use and perception of telecommunication services since the beginning of the COVID-19 pandemic, with a particular focus on those who are using these services to work from home.

Some of the key trends emerging from data collected in November 2020 found that:

  • 3 in 5 are willing to spend more on broadband to get a better service.
  • 6 in 10 perceive their broadband to be about the same as the start of the COVID 19 pandemic, 1 in 4 believe it to be worse, with about 1 in 7 also believing it to be better.
  • 3 in 4 believe that their household usage of Broadband has increased.

For more information you can refer to the full findings here.

The results from previous surveys can be viewed at the below links:

April 2020

June 2020

September 2020

Was this page helpful?

    Thank you for your feedback.
    Your feedback will help us improve this site.

      Thank you for your feedback.
      Your feedback will help us improve this site.