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Remote Top-up Options for Prepay Consumers

How to Top-up a ‘Pay As You Go’ mobile phone account without leaving your home

We understand the importance of being able to keep in contact with our family and friends at this critical time, especially for the most vulnerable people in our communities. As we make plans to remain indoors and keep away from others as much as possible through social distancing, we explore the many ways for you to add phone credit to your prepay mobile account, or top-up a loved ones’ account, without the need to leave your home.

We’ve compiled a list of the prepay mobile service providers in Ireland and the services offered by them to top-up by phone, text, online, in-App or even through your online banking. We’ve summarised the information for you in a table, making it easier for you to manage your ‘Pay-As-You-Go’ mobile account and stay connected.

Here are some important points to note about top-ups:

To avail of the text top-up option, first you will need to register a credit or debit card with your mobile provider. See links to the mobile service provider top-up pages for more information on how to do this. Then follow the text top-up instructions.
For In-App top-ups you will need to have a smartphone and download your mobile provider’s App from the App store (for iPhone) or Google Play store (for Android) and complete the in-App instructions.
Online or website means going to the mobile provider’s internet site to top-up. You will need a credit / debit card for payment. This option may also be used to top-up credit on someone else’s account.
Your bank may also allow you to top-up yours or another’s mobile account. You can visit your bank’s website to find out more.

Link to Service Provider Top-Up Info	Top-Up By Phone	Top-Up By Text	In-App Top-Up	Online Top-Up	Banking Top-Ups	Customer Care
48		Text “GUIDO” to 1745: €10 Text “DON” to 1745: €20 Text “MITCH” to 1745: €15	Download the My 48 App	See Link		Visit Here
eir	Call 1740		Download the my eir App	See Link	You can top-up with your bank online, over the phone or at your nearest ATM	Visit Here
Lycamobile	Call 01 4372322 from any network OR on 1923 from any Lycamobile number		Download the Lycamobile App	See Link		Visit Here
An Post Mobile				See Link		Visit Here
Tesco Mobile	Contact customer care on on 089 4941000	Register your payment card, then send a text with amount you want to top-up by to 1745. e.g. text “10” for €10	Download the My Tesco Mobile App	See Link	AIB customers can top-up using their online banking service	Visit Here
Three	Dial 1744 from your Three phone and follow the instructions	Text TOPUP, the amount you want and the last four numbers of your registered card to 50100 (eg TOPUP 20 1234)	Download the My3 App now to top up & send credit to others	See Link	Use AIB or Bank of Ireland online or telephone banking to top-up straight from your bank account	Visit Here
Vodafone	Speak to an agent by calling 1741 & select option 2	Text 'TOPUP' followed by the top up amount & last 4 digits of your registered payment card to 50277 (e.g. TOPUP 30 1234 to top up by €30)	Download the My Vodafone App	See Link	You can also top-up online or at any ATM with AIB, Bank of Ireland & Permanent TSB	Visit Here

Information as at 26 March 2020

Your mobile service provider’s contact information is also included in the table should you require any further help or need to contact their customer service helpdesks.