News

ComReg published an Information Notice on Wi-Fi Network Vulnerability today. Read the full Information Notice in the Publications section of our website.

ComReg is aware that scam calls can take on many forms therefore ComReg advises consumers to be vigilant at all times. We would advise consumers …

ComReg’s Consumer Line is currently closed. This decision has been made in the interest of staff safety as a result of Storm Ophelia.  We apologise …

On 9 October 2017, the Dublin District Court heard 5 cases taken by ComReg against Eircom Limited (“eir”) in relation to 9 counts of incorrect …

The Irish Text Relay Service (ITRS) translates text into voice and voice into text to facilitate a person with a hearing disability in making and …

Vodafone Ireland Limited (“Vodafone”) has paid ComReg a penalty of €250,000 after an investigation found that the manner in which Vodafone had signed up Pay …

Telecommunications service providers are entitled to change their contract terms and conditions once they notify subscribers not less than one month prior to the date …

ComReg may, where appropriate, specify requirements to be complied with by undertakings providing publicly available electronic communications services ( “Undertakings”) in order to ensure that …

ComReg has launched a public consultation on the current 5 classes of “Non-Geographic Number” (NGN) – 1800 (Freephone), 1850 (Shared cost – fixed charge per …

ComReg’s Consumer Care Team currently offer consumer services via phone, email, post, online form, webchat and SMS. We have also recently launched a service for …

Sometimes issues raised by consumers with their Electronic Communications Service Provider may not be resolved after the first attempt and may lead to the consumer …

On 15 June 2017, new EU mobile roaming regulations have been introduced. This means, when travelling in the European Union, Norway, Iceland and Lichtenstein, roaming …

1. The Commission for Communications Regulation (“ComReg”) has been made aware that on Wednesday 17 May 2017, Avanti Broadband Limited (“Avanti”) ceased providing wholesale satellite …

Following a review of information gathered during compliance monitoring and following a review of consumer complaints received by ComReg in relation to Zamano Solutions Ltd. …

ComReg is hosting a stand at the Active Retirement Ireland Trade and Tourism Show today. Please come along and visit our stand. DATE: Tuesday, May 23 …

ComReg publishes quarterly statistics in respect of the issues raised by consumers who contact our Consumer Line. This publication reflects the period from 1 January …

The Commission for Communications Regulation (ComReg) today published its Strategy Statement for Electronic Communications – ComReg 17/31 – for the period 2017 to 2019. The …

Each time a PLB is registered with ComReg, the device’s code is logged and linked with the personal details of the owner.  In the event …

ComReg publishes quarterly statistics in respect of the issues raised by consumers who contact our ConsumerLine . This publication reflects the period from 1 October …

On 27 March 2017, ComReg notified Three Ireland (Hutchison) Limited (“Three”) of a finding of non-compliance with respect to Three’s obligations under Regulation 14 of …