Research findings from data we collected on broadband and mobile phone usage since COVID-19 restrictions were introduced are summarised below.
Our research examines consumers’ use and perception of telecommunication services since the beginning of the COVID-19 pandemic, with a particular focus on those who are using these services to work from home.
Some of the key trends emerging from data collected in Q2 found that:
For more information you can refer to the full findings here.
The main findings from a survey conducted in April 2020 include:
The results of this survey can be viewed in full here.