The National Broadband Scheme (NBS) was designed to deliver basic, affordable broadband to target areas across the country in which services were deemed to be insufficient. ​The NBS expired following a 68 month operational period at midnight on August 25th 2014. Three will continue to provide broadband coverage throughout NBS areas on a commercial basis.

Where a consumer has a complaint regarding their broadband service provided under the NBS and they have failed to resolve the matter after lodging a formal complaint with 3, the consumer should be referred to the DCCAE.  Contact details are as follows:

Email: broadband@dccae.gov.ie
Telephone: ​016782160

With basic services now available across Ireland, the DCCAE’s focus is on the delivery of high speed broadband to all citizens regardless of where they live or work. The Government’s National Broadband Plan (NBP) aims to radically change the broadband landscape in Ireland. Through a combination of commercial and State led investment, all parts of Ireland will have access to a modern and reliable high speed broadband network, capable of supporting current and future generations.