Our Retail and Consumer Services Division promotes awareness of your rights and the services we provide through outreach activities that include stands at popular events such as the Holiday World Show and the National Ploughing Championships. We advertise through social media and in targeted publications such as the Senior Times Magazine. We distribute our consumer guides through a network of GP surgeries, health centres and hospitals nationwide.
The aim of our Consumer Engagement programme is to protect and empower you to make informed choices by maximising the effectiveness of our consumer information and communication. We also aim to promote the interests of users within the community.
Through outreach activities, we engage you to:
Our Consumer Engagement Programme is part of our Strategy Statement, our strategic planning process and Section 12 (1)(a)(iii) of the Communications Regulation Act, 2002 (2007 amended).