Home Phone
Welcome to the home phone section of our website.
Telecommunications companies in Ireland can offer you fixed line telephone services along with broadband services and in some cases mobile services and television services. Fixed line means that your telephone is not wire free but physically connected to a point on a wall in your home or office. Service Providers offering fixed line telephone services to consumers need to be authorised by ComReg.
In this section, we will give you advice and information, which includes:
• Advice on billing issues you may have which may include disputed charges
• Advice on contracts, for example contract durations, early termination fees etc
• Advice on Installation timeframes
• Advice on service issues you may be having with your provider
• Advice on what the National Directory Database is
• Advice on switching providers and what to consider before switching
• Advice on eir’s universal service obligations
• Advice on service providers Accessibility requirements for consumers with a disability
• Advice on 999/112 – Emergency Services