{"id":90475,"date":"2016-03-07T11:36:41","date_gmt":"2016-03-07T11:36:41","guid":{"rendered":"http:\/\/comreg.ie.grigore"},"modified":"2021-10-02T18:31:00","modified_gmt":"2021-10-02T18:31:00","slug":"rialu-caighdeain","status":"publish","type":"page","link":"https:\/\/www.comreg.ie\/ga\/tionsclaiocht\/rialachan-poist\/rialu-post\/rialu-caighdeain\/","title":{"rendered":"Rial\u00fa Caighde\u00e1in"},"content":{"rendered":"<p><span lang=\"en\">Regulation of An Post&#8217;s quality for universal postal services<\/span><\/p>\n<p><span lang=\"en\">ComReg has set performance standards of<\/span><\/p>\n<ul>\n<li>94% for next working day delivery (\u201cD+1\u201d) and<\/li>\n<li>99.5% delivery within three days of posting (\u201cD+3\u201d)<\/li>\n<\/ul>\n<p>for single piece mail items in the State where the postal packet is posted before the <a href=\"https:\/\/www.comreg.ie\/industry\/postal-regulation\/faqs\/what-must-an-post-do\/\">latest time of posting<\/a> as advertised at the access point. Further details can be found in <a title=\"This link will open in a new window\" href=\"\/csv\/downloads\/ComReg15126.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">ComReg Document 15\/126<\/a>.<\/p>\n<p>The 2011 Act also requires ComReg to, at least once a year, monitor compliance with the quality of service standards, and publish a report on the results of the monitoring exercise.<\/p>\n<p>ComReg has contracted with an independent organisation to undertake the monitoring on its behalf. The measurement is continuous and relates to domestic single piece mail only, i.e. performance of bulk mailings and international mail are excluded from this measurement.<\/p>\n<p>The monitoring exercise is undertaken independently of postal service providers and it is based on the statistical methods set out in the relevant European standard (EN 13850) approved by the European Committee for Standardization (CEN). The table below shows the annual targets and performance results.<strong>\u00a0<\/strong><\/p>\n<p><em>An Post\u2019s Annual Domestic Quality of Service Standards and Performance for next working day delivery (D+1) and for delivery within three working days (D+3):<\/em><\/p>\n<table border=\"3\" width=\"442\">\n<tbody>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\"><strong>D+1 Performance<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\"><strong>D+1 Standard<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\"><strong>D+3 Performance<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\"><strong>D+3 Standard<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2015<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">91%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">99.0%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2014<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">90%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">99.1%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2013<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">87%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">98.5%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2012<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">86%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">98.5%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2011<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">83%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">98.2%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>*2010<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">85%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">98.7%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2009<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">84%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">98.3%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2008<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">79%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">97.5%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2007<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">77%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">97%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2006<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">72%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">97%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<tr>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"64\"><strong>2005<\/strong><\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"91\">73%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"102\">94%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"99\">97%<\/td>\n<td style=\"border-color: #080000; width: 80px; text-align: center;\" width=\"86\">99.5%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>* The D+1 and D+3 result shown for 2010 excludes items posted on or between 28th November-15th December and 17th December-30th December due to the unusual weather conditions experienced in those two periods.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Regulation of An Post&#8217;s quality for universal postal services ComReg has set performance standards of 94% for next working day delivery (\u201cD+1\u201d) and 99.5% delivery &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/tionsclaiocht\/rialachan-poist\/rialu-post\/rialu-caighdeain\/\"><\/a><\/p>\n","protected":false},"author":31,"featured_media":0,"parent":90406,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"templates\/template-topic-pages-noanchors.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-90475","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1 - aioseo.com -->\n\t<meta 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