{"id":99981,"date":"2017-08-16T11:41:12","date_gmt":"2017-08-16T11:41:12","guid":{"rendered":"https:\/\/www.comreg.ie\/tionsclaiocht\/ceadunu\/uimhriu\/ngn-review\/"},"modified":"2023-07-26T08:14:11","modified_gmt":"2023-07-26T08:14:11","slug":"ngn-review","status":"publish","type":"page","link":"https:\/\/www.comreg.ie\/ga\/tionsclaiocht\/ceadunu\/uimhriu\/ngn-review\/","title":{"rendered":"Non-Geographic Numbers"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-110578\" src=\"\/media\/2019\/11\/SP-Thumbnail-1-1024x576.png\" alt=\"Cartoon of woman with a phone with speech bubble saying &quot;Non-Geographic Numbers are changing...&quot;\" width=\"761\" height=\"428\" srcset=\"https:\/\/www.comreg.ie\/media\/2019\/11\/SP-Thumbnail-1-1024x576.png 1024w, https:\/\/www.comreg.ie\/media\/2019\/11\/SP-Thumbnail-1-300x169.png 300w, https:\/\/www.comreg.ie\/media\/2019\/11\/SP-Thumbnail-1.png 1921w\" sizes=\"auto, (max-width: 761px) 100vw, 761px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Non-Geographic Numbers (NGNs) have changed:<\/strong><\/p>\n<p>There are now only two Non-Geographic Number (NGN) ranges, 1800 Freephone and 0818 Standard Rate.<\/p>\n<p>The 1850, 1890, and 076 NGN ranges are no longer in service.<\/p>\n<p>1800 Freephone and 0818 Standard Rate NGNs remain in operation.<\/p>\n<p>Find more information on the changes\u00a0<a href=\"\/ngnreview\">here<\/a>.<\/p>\n<p>Find out how the changes to Ireland\u2019s NGN platform impact\u00a0<a href=\"\/ngnreview\/consumer\/\">consumers<\/a>\u00a0and\u00a0<a href=\"\/ngnreview\/organisation\/\">organisations<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h3>More information on the NGN Review Process:<\/h3>\n<p>In December 2018 ComReg published its final Response to Consultation and Decision D15\/18 (<a href=\"\/publication\/review-of-non-geographic-numbers-response-to-consultation-18-65-and-decision\/\">Document 18\/106<\/a>) in relation to five classes of Non-Geographic Numbers &#8211; 1800, 1850, 1890, 0818 &amp; 076.<\/p>\n<p>ComReg introduced two measures to address the cost of using such numbers and to tackle confusion among consumers about the differences between the numbers. The changes being introduced are:<\/p>\n<ul>\n<li><strong>Geo-linking Condition:<\/strong> Since 1 December 2019, a call to an 1850, 1890, 0818 or 076 NGN costs no more than the cost of calling a landline number. This means that if landline calls are included in your &#8220;bundle of call minutes&#8221; then NGN calls are also &#8220;in bundle&#8221;. No separate charge applies for any NGN call (unless you have used up your bundle of call minutes).<\/li>\n<li><strong>NGN Consolidation:<\/strong>\u00a0As of 1 January 2022, there are only two NGN ranges. The 1850, 1890, 076 ranges have been withdrawn. The 1800 Freephone and 0818 Standard Rate number ranges remain in operation.<\/li>\n<\/ul>\n<h3><\/h3>\n<h3><strong>ComReg\u2019s communications materials and NGN documents:<\/strong><\/h3>\n<h3><strong>Ongoing:<\/strong><\/h3>\n<p>Since 2018 ComReg has consistently updated its social channels with graphics, infographics, and animated videos detailing the changes to Non-Geographic Numbers. This material is available to view via the links below.<\/p>\n<p>Twitter: <a href=\"https:\/\/twitter.com\/comreg\">https:\/\/twitter.com\/comreg<\/a><\/p>\n<p>LinkedIn: <a href=\"https:\/\/www.linkedin.com\/company\/comreg\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.linkedin.com\/company\/comreg\/<\/a><\/p>\n<p>Facebook: <a href=\"https:\/\/www.facebook.com\/comregconnects\/\">https:\/\/www.facebook.com\/comregconnects\/<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Infographics:<\/strong><\/p>\n<p><a href=\"\/media\/2022\/02\/NGN-Infographic-2022-72ppi.png\">English <\/a>and <a href=\"\/media\/2022\/02\/NGN-Infographic-Jan-2022-Irish-1.png\">Irish<\/a> language infographics, aimed at consumers, have been published across ComReg\u2019s website and social media channels, Facebook and Twitter.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Animations:<\/strong><\/p>\n<p>Three short animations have also been published across ComReg\u2019s website and social media channels, Facebook and Twitter.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=fzSWcj3pt2M\">Animation 1<\/a>: Non-Geographic Numbers have changed.<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=pVVtpV38Rsc\">Animation 2<\/a>: What\u2019s the cost of calling Non-Geographic Numbers?<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=Vrn1M21zXL8\">Animation 3<\/a>: Where to find new numbers for services you need.<\/p>\n<p><strong>2023:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.comreg.ie\/publication\/review-of-utility-non-geographic-numbers-extension-response-to-consultation-and-decision\">ComReg 23\/68<\/a>: Review of Utility Non-Geographic Numbers Extension &#8211; Response to Consultation 23\/27 and Decision D05\/23, 21 July 2023<\/li>\n<li><a href=\"https:\/\/www.comreg.ie\/publication\/review-of-utility-non-geographic-numbers-submissions-to-consultation-23-27\">ComReg 23\/68s<\/a>: Review of Utility Non-Geographic Numbers Extension &#8211; Submissions to Consultation 23\/27, 21 July 2023<\/li>\n<li><a href=\"https:\/\/www.comreg.ie\/publication\/review-of-utility-non-geographic-numbers-ngns-extension-consultation\">ComReg 23\/27<\/a>: Review of Utility Non-Geographic Numbers Extension Consultation, 22 March 2023<\/li>\n<li><a href=\"https:\/\/www.comreg.ie\/publication\/research-on-utility-non-geographic-numbers-ngns\">ComReg 23\/27a<\/a>: Research on Utility Non-Geographic Numbers, 22 March 2023<\/li>\n<\/ul>\n<h3><strong>2021:<\/strong><\/h3>\n<ul>\n<li><a href=\"\/consumers-urged-to-check-new-contact-numbers-for-important-services-as-1850-1890-and-076-phone-numbers-are-withdrawn\/\">Media release<\/a>, \u201cConsumers urged to check new contact numbers for important services as 1850, 1890, and 076 phone numbers are withdrawn\u201d, 17 December 2021<\/li>\n<li><a href=\"\/media\/2021\/12\/NGN_AD-2_NOV21_RTE_NEWSTALK.wav\" target=\"_blank\" rel=\"noopener\">National radio ad<\/a> on RTE Radio 1 and Newstalk, November 2021<\/li>\n<li><a href=\"\/media\/2021\/12\/November-2021-Print-Ads.pdf\">National press ads<\/a> in The Irish Times, Irish Independent and Irish Examiner, 4 November 2021<\/li>\n<li><a href=\"\/media\/2021\/12\/September-2021-Print-Ads.pdf\">National press ads<\/a> in The Irish Times, Irish Independent and Irish Examiner, 30 September 2021<\/li>\n<li><a href=\"\/media\/2021\/12\/NGN_AD-1_SEPT21_RTE_NEWSTALK.wav\" target=\"_blank\" rel=\"noopener\">National radio ad<\/a> on RTE Radio 1 and Newstalk, September 2021<\/li>\n<li><a href=\"\/businesses-to-save-money-by-switching-non-geographic-numbers-now-says-comreg\/\">Media release<\/a>, \u201cBusinesses to save money by switching non-geographic number now, says ComReg\u201d, 23 Sept 2021<\/li>\n<li><a href=\"\/publication\/review-of-extended-operation-of-health-service-executive-1850-1890-non-geographic-numbers-response-to-consultation-21-75\">ComReg 21\/89:<\/a> Review of Extended Operation of Health Service Executive 1850\/1890 Non-Geographic Numbers-Response to Consultation 21\/75, 9 Sept 2021<\/li>\n<li><a href=\"\/publication\/review-of-extended-operation-of-health-service-executive-1850-1890-non-geographic-numbers-submissions-to-consultation-21-75\">ComReg 21\/89s:<\/a> Review of Extended Operation of Health Service Executive 1850\/1890 Non-Geographic Numbers &#8211; Submissions to Consultation 21\/75, 9 Sept 2021<\/li>\n<li><a href=\"https:\/\/www.comreg.ie\/?dlm_download=review-of-the-numbering-conditions-and-application-process-response-to-consultation-decision-and-further-consultation\">ComReg 21\/75:<\/a> Review of the Numbering Conditions and Application Process &#8211; Response to Consultation, Decision and Further Consultation, 19 July 2022<\/li>\n<li><a href=\"\/publication\/review-of-the-numbering-conditions-and-application-process-submissions-to-consultation-21-28\">ComReg 21\/75s:<\/a> Review of the Numbering Conditions and Application Process &#8211; Submissions to Consultation 21\/28<\/li>\n<li><a href=\"\/publication\/numbering-conditions-of-use-and-application-process-2\">ComReg 15\/136R3:<\/a> Numbering Conditions of Use and Application Process<\/li>\n<li><a href=\"\/media\/2022\/01\/NGN-Infographic-Sep-2021_gle_Jan19th-scaled.jpg\">Irish language organisation infographic<\/a>, \u201cC\u00faig rud nach m\u00f3r duit a bheith ar an eolas f\u00fathu faoi NGNanna\u201d<\/li>\n<li><a href=\"\/media\/2021\/10\/NGN-Infographic-SP-scaled.jpg\">Organisation infographic<\/a>, \u201cFive things you need to know about NGNs\u201d, July 2021. See Irish Language version <a href=\"\/media\/2022\/01\/NGN-Infographic-Sep-2021_gle_Jan19th-scaled.jpg\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/li>\n<li><a href=\"https:\/\/youtu.be\/Fngfi4gECXk\">Animation,<\/a> June 2021<\/li>\n<li><a href=\"\/publication\/review-of-the-numbering-conditions-of-use-and-application-process-consultation\">ComReg 21\/28:<\/a> Review of the Numbering Conditions of Use and Application Process &#8211; Consultation<\/li>\n<li><a href=\"\/publication\/draft-numbering-conditions-of-use-and-application-process\">ComReg 21\/28a:<\/a> Draft Numbering Conditions of Use and Application Process<\/li>\n<li><a href=\"\/comreg-urges-organisations-using-1850-1890-or-076-numbers-to-contact-their-telecoms-operator-now-to-switch-number-and-save-money\/\">Media release<\/a>, \u201cComReg urges organisations using 1850, 1890, or 076 numbers to contact their telecoms operator now to switch number and save money\u201d, 21 March 2021<\/li>\n<\/ul>\n<h3>2020:<\/h3>\n<ul>\n<li><a href=\"\/calls-to-1850-1890-and-0818-and-076-numbers\/\">Consumer news<\/a>, \u201cCalls to 1850, 1890 and 0818 and 076 Numbers\u201d, 4 December 2020<\/li>\n<li><a href=\"\/media\/2021\/12\/September-2020-Print-Ad.pdf\">National press ad<\/a>, Irish Times, 24 September 2020<\/li>\n<li><a href=\"\/media\/2022\/01\/ComReg-Consumer-Infographic-en-ga_ie_07_01-scaled.jpg\">Irish language consumer infographic<\/a> \u201cCad at\u00e1 ag tarl\u00fa do NGNanna?\u201d, July 2020<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=nz5vAf3kqRI\">Animation,\u00a0<\/a>September 2020<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=nz5vAf3kqRI\">Animation <\/a>September 2020<\/li>\n<li><a href=\"\/media\/2020\/07\/INFORM_NGN-Consumer-Infographic_LOW-RES_060720.png\">Consumer infographic<\/a> July 2020. See Irish Language version <a href=\"\/media\/2022\/01\/ComReg-Consumer-Infographic-en-ga_ie_07_01-scaled.jpg\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/li>\n<li><a href=\"\/media\/2020\/07\/INFORM_NGN_SP_Infographic_LOW-RES_060720-scaled.jpg\">Organisation infographic<\/a> July 2020<\/li>\n<\/ul>\n<h3>2019:<\/h3>\n<ul>\n<li><a href=\"\/ngnreview\/consumer\/\">Animation<\/a>,\u00a0December 2019<\/li>\n<li><a href=\"\/media-release-lowering-the-cost-of-calling-non-geographic-numbers\/\">Media release<\/a>, \u201cLowering the cost of calling Non-Geographic Numbers\u201d, 29 November 2019<\/li>\n<li><a href=\"\/changes-to-the-cost-of-calling-1800-1850-1890-0818-and-076-numbers\/\">Consumer news<\/a>, \u201cChanges to the cost of calling 1800, 1850, 1890, 0818 and 076 numbers\u201d, 29 November 2019<\/li>\n<li><a href=\"http:\/\/www.comreg.ie\/ngn\">Dedicated NGN webpages<\/a> go live 19 November 2019<\/li>\n<li>Implementation of Decision D15\/18 on Non-Geographic Numbers (NGNs) \u2013 Implementation and Communications Plan \u2013\u00a0<a href=\"\/publication\/information-notice-on-implementation-of-decision-d15-18-on-non-geographic-numbers-ngns-implementation-and-communications-plan\">Information Notice 19\/65<\/a><\/li>\n<li>Analysys Mason document Implementation and Communications Plan \u2013\u00a0<a href=\"\/publication\/analysys-mason-document-implementation-and-communications-plan\">Report ComReg 19\/65a<\/a><\/li>\n<li>Implementing the New NGN Platform January 2019 \u2013\u00a0<a href=\"\/publication\/implementing-the-new-ngn-platform\/\">Information Notice 19\/01<\/a><\/li>\n<\/ul>\n<h3>2018 NGN Response to Consultation and related documentation:<\/h3>\n<ul>\n<li><a href=\"\/publication\/review-of-non-geographic-numbers-response-to-consultation-18-65-and-decision\/\">ComReg 18\/106: Response to Consultation 18\/65<\/a><\/li>\n<li><a href=\"\/publication\/submissions-to-consultation-18-65\/\">ComReg 18\/106s: Submissions to Consultation 18\/65<\/a><\/li>\n<li><a href=\"\/comreg-introduces-measures-to-address-consumer-confusion-and-high-costs-of-using-non-geographic-numbers\/\">Media release<\/a>, \u201cComReg introduces measures to address consumer confusion and high costs of using Non-Geographic Numbers\u201d, 3 December 2018<\/li>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=--HfvON6hJE\">Animation<\/a>,\u00a0December 2018<\/li>\n<li><a href=\"\/comregs-review-of-non-geographic-numbers-infographic\/\">Infographic<\/a>, \u201cComReg\u2019s review of Non Geographic Numbers\u201d, 6 December 2018<\/li>\n<li><a href=\"\/publication\/response-to-consultation-review-of-non-geographic-numbers\/\">ComReg 18\/65: Response to Consultation 17\/70<\/a><\/li>\n<li><a href=\"\/publication\/dotecon-response-to-consultation-review-of-non-geographic-numbers\/\">ComReg 18\/65a: DotEcon Response to Consultation 17\/70<\/a><\/li>\n<li><a href=\"\/publication\/submissions-to-consultation-review-of-non-geographic-numbers\/\">ComReg 18\/65s: Submissions to Consultation 17\/70<\/a><\/li>\n<li><a href=\"\/review-of-non-geographic-numbers-response-to-consultation-and-draft-decision-comreg-18-65\/\">Media release<\/a>, \u201cReview of Non-Geographic Numbers \u2013 Response to Consultation and Draft Decision \u2013 ComReg 18\/65\u201d, July 2018<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>2017 NGN Consultation Document and related documentation:<\/h3>\n<ul>\n<li><a href=\"\/publication\/comreg-consults-non-geographic-numbers\/\">Media release<\/a> August 2017<\/li>\n<li><a href=\"https:\/\/youtu.be\/Zgzc8pUtP7o\">Animation<\/a> August 2017<\/li>\n<li><a href=\"\/media\/2017\/08\/Infographic-002.pdf\">Infographic\u00a0<\/a>August 2017<\/li>\n<li><a href=\"\/publication\/review-non-geographic-numbers\/\">ComReg 17\/70: Review of Non-Geographic Numbers Consultation Document\u00a0<\/a><\/li>\n<li><a href=\"\/publication\/report-dotecon-non-geographic-numbers-ireland\/\">ComReg 17\/70a: Report from DotEcon on Non-Geographic Numbers in Ireland<\/a><\/li>\n<li><a href=\"\/publication\/ba-consumer-study-non-geographic-numbering\/\">ComReg 17\/70b: Non-Geographic Numbers: Consumer Study (B&amp;A and The Research Perspective)<\/a><\/li>\n<li><a href=\"\/publication\/ba-organisation-study-non-geographic-numbering\/\">ComReg 17\/70c: Non-Geographic Numbers: Organisation Study (B&amp;A and The Research Perspective)<\/a><\/li>\n<li><a href=\"\/publication\/ba-materials-cost-study-non-geographic-numbering\/\">ComReg 17\/70d: Non-Geographic Numbers: Cost Study (B&amp;A and The Research Perspective)<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Non-Geographic Numbers (NGNs) have changed: There are now only two Non-Geographic Number (NGN) ranges, 1800 Freephone and 0818 Standard Rate. The 1850, 1890, and &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/tionsclaiocht\/ceadunu\/uimhriu\/ngn-review\/\"><\/a><\/p>\n","protected":false},"author":54,"featured_media":0,"parent":90384,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"templates\/template-topic-pages-noanchors.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-99981","page","type-page","status-publish","hentry","page_category-industry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/pages\/99981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/54"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=99981"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/pages\/99981\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/pages\/90384"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=99981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}