{"id":106607,"date":"2019-02-08T09:19:40","date_gmt":"2019-02-08T09:19:40","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=106607"},"modified":"2019-02-08T09:19:40","modified_gmt":"2019-02-08T09:19:40","slug":"disputed-private-branch-exchange-pbx-charges-for-business-customers","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/disputed-private-branch-exchange-pbx-charges-for-business-customers\/","title":{"rendered":"Disputed Private Branch Exchange (PBX) charges for Business Customers"},"content":{"rendered":"<p>Businesses may experience instances where their business telephone system (a Private Branch Exchange or PBX) is hacked and the business is faced with larger than normal bills for calls made by the parties hacking their system.<\/p>\n<p>Regulation 23(2) of the Universal Service and Users\u2019 Rights Regulations (S.I. 337 of 2011) gives ComReg powers in relation to fraud and misuse on telecommunications networks.\u00a0 ComReg recently published an Information Notice for service providers in relation to this topic:\u00a0<a href=\"\/publication\/regulation-232-process-operators-information-note\/\">ComReg 18\/119<\/a>.<\/p>\n<p>The service provider of the affected business should report the matter directly to ComReg via email.<\/p>\n<p>The business must formally report the matter to An Garda S\u00edoch\u00e1na and provide the Garda PULSE number to their service provider.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Businesses may experience instances where their business telephone system (a Private Branch Exchange or PBX) is hacked and the business is faced with larger than &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/disputed-private-branch-exchange-pbx-charges-for-business-customers\/\"><\/a><\/p>\n","protected":false},"author":47,"featured_media":103027,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-106607","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/106607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=106607"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/106607\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/103027"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=106607"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=106607"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=106607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}