{"id":114437,"date":"2020-10-02T10:59:11","date_gmt":"2020-10-02T10:59:11","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=114437"},"modified":"2023-08-28T12:38:38","modified_gmt":"2023-08-28T12:38:38","slug":"consumer-news-q3-2020","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/consumer-news-q3-2020\/","title":{"rendered":"Consumer News Q3 2020"},"content":{"rendered":"<p>During the third quarter of 2020 (July to September), we \u00a0published updated <a href=\"\/impact-of-covid-19-on-consumer-use-and-perception-of-telecommunication-services\/\">survey findings on the impact of Covid-19<\/a> on consumer use and perception of telecommunication services and continued to direct readers to our dedicated <a href=\"\/consumer-information\/covid-19-information\/\">Covid-19 Consumer Information<\/a> page.<\/p>\n<p>We alerted consumers to the <a href=\"\/permanet-ceasing-services\/\">cessation of services<\/a> by Permanet; <a href=\"\/permanet-ceasing-services-in-kerry\/\">in Kerry<\/a> and in <a href=\"\/permanet-ceasing-services-in-southwest-area\/\">the Southwest area<\/a>; and reminded consumers about the availability of our \u00a0<a href=\"\/consumer-complaints\/\">Consumer Care<\/a> complaints handling service. We also published the <a href=\"\/comreg-publishes-consumer-line-statistics-report-q2-2020\/\">Q2 2020 Consumer Line statistics<\/a>.<\/p>\n<p>We posted information on the <a href=\"\/implementation-of-eu-roaming-regulation-by-irish-mobile-companies\/\">implementation of EU Roaming Regulation by Irish mobile companies<\/a>.\u00a0 We published \u00a0Eir\u2019s Universal Service <a href=\"\/comreg-publishes-universal-service-eir-quality-of-service-performance-data-q4-2019\/\">Quality of Service performance data<\/a> for Q4 2019 as well as announcing the launch of <a href=\"\/publication\/provision-of-public-pay-telephones-universal-service-scope-and-designation-2\">the public consultation<\/a> as part of the Universal Service Review on <a href=\"\/have-your-say-on-the-provision-of-public-payphones\/\">the provision of public payphones<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>During the third quarter of 2020 (July to September), we \u00a0published updated survey findings on the impact of Covid-19 on consumer use and perception of &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/consumer-news-q3-2020\/\"><\/a><\/p>\n","protected":false},"author":14,"featured_media":124936,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-114437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/114437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=114437"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/114437\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/124936"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=114437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=114437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=114437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}