{"id":114806,"date":"2020-11-14T11:54:17","date_gmt":"2020-11-14T11:54:17","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=114806"},"modified":"2023-08-28T12:25:58","modified_gmt":"2023-08-28T12:25:58","slug":"what-does-comreg-do-in-relation-to-complaints-and-what-has-been-done-regarding-eir-consumer-care-issues","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/what-does-comreg-do-in-relation-to-complaints-and-what-has-been-done-regarding-eir-consumer-care-issues\/","title":{"rendered":"What does ComReg do in relation to Complaints and what has been done regarding eir Consumer Care issues?"},"content":{"rendered":"<p>If you are an eir customer and need to contact eir\u2019s customer complaints number the details are at <a href=\"https:\/\/www.eir.ie\/complaints\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.eir.ie\/complaints\/<\/a><\/p>\n<p>For additional information, please see our <a href=\"\/queries-complaints\/broadband-phone\/eir-consumer-care\/\">page about eir&#8217;s Consumer Care<\/a>.<\/p>\n<p>Customers whose complaint has not been sufficiently dealt with by their service provider within 10 working days should contact ComReg (our <a href=\"\/queries-complaints\/got-a-question\/\">contact info is here<\/a>) who will then contact eir on their behalf to resolve the complaint. ComReg recent consumer statistics are <a href=\"\/publication\/comreg-consumerline-statistics-report-q3-2020\">here<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are an eir customer and need to contact eir\u2019s customer complaints number the details are at www.eir.ie\/complaints\/ For additional information, please see our &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/what-does-comreg-do-in-relation-to-complaints-and-what-has-been-done-regarding-eir-consumer-care-issues\/\"><\/a><\/p>\n","protected":false},"author":47,"featured_media":114805,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-114806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/114806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/47"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=114806"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/114806\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/114805"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=114806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=114806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=114806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}