{"id":115113,"date":"2020-12-08T16:25:53","date_gmt":"2020-12-08T16:25:53","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=115113"},"modified":"2023-08-28T12:18:50","modified_gmt":"2023-08-28T12:18:50","slug":"https-www-comreg-ie-consumer-information-consumer-care","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/https-www-comreg-ie-consumer-information-consumer-care\/","title":{"rendered":"What should eir customers who wish to make a complaint do?"},"content":{"rendered":"<p>If you are an eir customer and want to contact its customer complaints number (or via one of the other contact methods for complaints detailed on eir\u2019s page at the link\u00a0<a href=\"https:\/\/www.eir.ie\/complaints\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.eir.ie\/complaints<\/a>\/)<\/p>\n<p>eir customer complaints contact numbers are:<\/p>\n<ul>\n<li>eir at Home 1800-200481<\/li>\n<li>eir Business 1800-601701<\/li>\n<\/ul>\n<p>ComReg understands that wait times for these complaint line numbers are substantially lower and more acceptable than eir\u2019s general customer service number.<\/p>\n<p>Customers whose complaint has not been sufficiently dealt with by their service provider within 10 working days should contact ComReg who will then contact eir on their behalf to resolve the complaint.\u00a0Please visit our Consumer Care <a href=\"\/consumer-information\/consumer-care\/\">webpage<\/a> for more information.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are an eir customer and want to contact its customer complaints number (or via one of the other contact methods for complaints detailed &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/https-www-comreg-ie-consumer-information-consumer-care\/\"><\/a><\/p>\n","protected":false},"author":47,"featured_media":115103,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-115113","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Lorraine McCoy\"\/>\n\t<meta name=\"google-site-verification\" content=\"5-3E3rYX8MHoBACiyBAw1PqBxo-crqP7JHdG-j_1qUk\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.comreg.ie\/ga\/https-www-comreg-ie-consumer-information-consumer-care\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Commission for Communications Regulation\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"What should eir customers who wish to make a complaint do? 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