{"id":115804,"date":"2021-02-03T15:27:56","date_gmt":"2021-02-03T15:27:56","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=115804"},"modified":"2023-08-28T12:10:34","modified_gmt":"2023-08-28T12:10:34","slug":"comreg-publishes-consumer-line-statistics-report-q4-2020","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/comreg-publishes-consumer-line-statistics-report-q4-2020\/","title":{"rendered":"ComReg publishes Consumer Line Statistics Report Q4 2020"},"content":{"rendered":"<p>ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2020.<\/p>\n<p>&nbsp;<\/p>\n<p>In Q4 2020, ComReg\u2019s Consumer Line answered over 21k contacts and dealt with nearly 8k issues. There was a 16% decrease in the total number of issues recorded compared to Q3 2020. Of the total number of issues 22% were complaints the majority relating to telecommunication issues for mobile and fixed service providers.<\/p>\n<p>&nbsp;<\/p>\n<p>For additional details including statistics relating to individual providers please click <a href=\"\/publication\/comreg-consumer-line-statistics-report-q4-2020\">here<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2020. &nbsp; In Q4 &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/comreg-publishes-consumer-line-statistics-report-q4-2020\/\"><\/a><\/p>\n","protected":false},"author":87,"featured_media":115802,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-115804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/115804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=115804"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/115804\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/115802"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=115804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=115804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=115804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}