{"id":120433,"date":"2022-03-24T15:47:03","date_gmt":"2022-03-24T15:47:03","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=120433"},"modified":"2023-08-28T11:27:14","modified_gmt":"2023-08-28T11:27:14","slug":"three-refunds-173000-customers","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/","title":{"rendered":"Three refunds 173,000 customers"},"content":{"rendered":"<p>Three Ireland Services (Hutchison) Limited (\u201cThree\u201d) are refunding approximately 173,000 customers.\u00a0Three has advised ComReg that the refund amount is around \u20ac2.6 million for both post cancellation charges and other credits that remained on inactive accounts.<\/p>\n<p>Three will be refunding customers by way of electronic fund transfer (EFT), Payzone voucher or cheque, yet to be determined, by the end of September 2022.<\/p>\n<p>Customers with queries about refunds should contact Three through the chat facility on the <a href=\"https:\/\/www.three.ie\/contact-us.html\" target=\"_blank\" rel=\"noopener\">Contact Us<\/a> page of their website. The lines are operated by Three staff from 7am-12pm Monday-Sunday. Customers who do not have access to web facilities should call 1800 944 039.<\/p>\n<p>Full details are in the <a href=\"\/publication\/three-to-refund-over-e2-6-million-of-post-cancellation-charges-and-other-retained-credits\">Information Notice<\/a> published on ComReg\u2019s website.<\/p>\n<p>ComReg advises customers with any queries relating to these issues to visit <a href=\"https:\/\/www.three.ie\/legal\/notifications\/bill-pay-post-cancellation-notice-march-2022.html\">Three\u2019s Bill Pay Post Cancellation Notice<\/a> on its website.<\/p>\n<p>Visit our <a href=\"\/advice-information\/billing-and-disputed-charges\/\">billing and disputed charges<\/a> page for further information on fees and charges.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Three Ireland Services (Hutchison) Limited (\u201cThree\u201d) are refunding approximately 173,000 customers.\u00a0Three has advised ComReg that the refund amount is around \u20ac2.6 million for both post &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/\"><\/a><\/p>\n","protected":false},"author":14,"featured_media":120434,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-120433","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1 - aioseo.com -->\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"ComReg Consumer News\"\/>\n\t<meta name=\"google-site-verification\" content=\"5-3E3rYX8MHoBACiyBAw1PqBxo-crqP7JHdG-j_1qUk\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Commission for Communications Regulation\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Three refunds 173,000 customers | Commission for Communications Regulation\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2022-03-24T15:47:03+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2023-08-28T11:27:14+00:00\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Three refunds 173,000 customers | Commission for Communications Regulation\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#article\",\"name\":\"Three refunds 173,000 customers | Commission for Communications Regulation\",\"headline\":\"Three refunds 173,000 customers\",\"author\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/author\\\/joan-killeencomreg-ie\\\/#author\"},\"publisher\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#organization\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/media\\\/2022\\\/03\\\/2022-Three-IN-scaled.jpg\",\"width\":2560,\"height\":1708,\"caption\":\"Man using mobile phone\"},\"datePublished\":\"2022-03-24T15:47:03+00:00\",\"dateModified\":\"2023-08-28T11:27:14+00:00\",\"inLanguage\":\"ga\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#webpage\"},\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#webpage\"},\"articleSection\":\"Consumer News\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/category\\\/consumer-news\\\/#listItem\",\"name\":\"Consumer News\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/category\\\/consumer-news\\\/#listItem\",\"position\":2,\"name\":\"Consumer News\",\"item\":\"https:\\\/\\\/www.comreg.ie\\\/category\\\/consumer-news\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#listItem\",\"name\":\"Three refunds 173,000 customers\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#listItem\",\"position\":3,\"name\":\"Three refunds 173,000 customers\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/category\\\/consumer-news\\\/#listItem\",\"name\":\"Consumer News\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#organization\",\"name\":\"Commission for Communications Regulation\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/author\\\/joan-killeencomreg-ie\\\/#author\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/author\\\/joan-killeencomreg-ie\\\/\",\"name\":\"ComReg Consumer News\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/5d17f2284a7835ab1c476456af8abc9f91992b6a74ba0947d1172ff8b968cd1e?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"ComReg Consumer News\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#webpage\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/\",\"name\":\"Three refunds 173,000 customers | Commission for Communications Regulation\",\"inLanguage\":\"ga\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/author\\\/joan-killeencomreg-ie\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/author\\\/joan-killeencomreg-ie\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/media\\\/2022\\\/03\\\/2022-Three-IN-scaled.jpg\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#mainImage\",\"width\":2560,\"height\":1708,\"caption\":\"Man using mobile phone\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/three-refunds-173000-customers\\\/#mainImage\"},\"datePublished\":\"2022-03-24T15:47:03+00:00\",\"dateModified\":\"2023-08-28T11:27:14+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#website\",\"url\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/\",\"name\":\"Commission for Communications Regulation\",\"inLanguage\":\"ga\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.comreg.ie\\\/ga\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Three refunds 173,000 customers | Commission for Communications Regulation","description":"","canonical_url":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"google-site-verification":"5-3E3rYX8MHoBACiyBAw1PqBxo-crqP7JHdG-j_1qUk","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#article","name":"Three refunds 173,000 customers | Commission for Communications Regulation","headline":"Three refunds 173,000 customers","author":{"@id":"https:\/\/www.comreg.ie\/ga\/author\/joan-killeencomreg-ie\/#author"},"publisher":{"@id":"https:\/\/www.comreg.ie\/ga\/#organization"},"image":{"@type":"ImageObject","url":"https:\/\/www.comreg.ie\/media\/2022\/03\/2022-Three-IN-scaled.jpg","width":2560,"height":1708,"caption":"Man using mobile phone"},"datePublished":"2022-03-24T15:47:03+00:00","dateModified":"2023-08-28T11:27:14+00:00","inLanguage":"ga","mainEntityOfPage":{"@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#webpage"},"isPartOf":{"@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#webpage"},"articleSection":"Consumer News"},{"@type":"BreadcrumbList","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/ga\/#listItem","position":1,"name":"Home","item":"https:\/\/www.comreg.ie\/ga\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/category\/consumer-news\/#listItem","name":"Consumer News"}},{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/category\/consumer-news\/#listItem","position":2,"name":"Consumer News","item":"https:\/\/www.comreg.ie\/category\/consumer-news\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#listItem","name":"Three refunds 173,000 customers"},"previousItem":{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/ga\/#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#listItem","position":3,"name":"Three refunds 173,000 customers","previousItem":{"@type":"ListItem","@id":"https:\/\/www.comreg.ie\/category\/consumer-news\/#listItem","name":"Consumer News"}}]},{"@type":"Organization","@id":"https:\/\/www.comreg.ie\/ga\/#organization","name":"Commission for Communications Regulation","url":"https:\/\/www.comreg.ie\/ga\/"},{"@type":"Person","@id":"https:\/\/www.comreg.ie\/ga\/author\/joan-killeencomreg-ie\/#author","url":"https:\/\/www.comreg.ie\/ga\/author\/joan-killeencomreg-ie\/","name":"ComReg Consumer News","image":{"@type":"ImageObject","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/5d17f2284a7835ab1c476456af8abc9f91992b6a74ba0947d1172ff8b968cd1e?s=96&d=mm&r=g","width":96,"height":96,"caption":"ComReg Consumer News"}},{"@type":"WebPage","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#webpage","url":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/","name":"Three refunds 173,000 customers | Commission for Communications Regulation","inLanguage":"ga","isPartOf":{"@id":"https:\/\/www.comreg.ie\/ga\/#website"},"breadcrumb":{"@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#breadcrumblist"},"author":{"@id":"https:\/\/www.comreg.ie\/ga\/author\/joan-killeencomreg-ie\/#author"},"creator":{"@id":"https:\/\/www.comreg.ie\/ga\/author\/joan-killeencomreg-ie\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/www.comreg.ie\/media\/2022\/03\/2022-Three-IN-scaled.jpg","@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#mainImage","width":2560,"height":1708,"caption":"Man using mobile phone"},"primaryImageOfPage":{"@id":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/#mainImage"},"datePublished":"2022-03-24T15:47:03+00:00","dateModified":"2023-08-28T11:27:14+00:00"},{"@type":"WebSite","@id":"https:\/\/www.comreg.ie\/ga\/#website","url":"https:\/\/www.comreg.ie\/ga\/","name":"Commission for Communications Regulation","inLanguage":"ga","publisher":{"@id":"https:\/\/www.comreg.ie\/ga\/#organization"}}]},"og:locale":"en_US","og:site_name":"Commission for Communications Regulation","og:type":"article","og:title":"Three refunds 173,000 customers | Commission for Communications Regulation","og:url":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/","og:image":"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png","og:image:secure_url":"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png","article:published_time":"2022-03-24T15:47:03+00:00","article:modified_time":"2023-08-28T11:27:14+00:00","twitter:card":"summary","twitter:title":"Three refunds 173,000 customers | Commission for Communications Regulation","twitter:image":"https:\/\/www.comreg.ie\/media\/2020\/12\/comreg-logo2.png"},"aioseo_meta_data":{"post_id":"120433","title":null,"description":null,"keywords":[],"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":[],"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":{"id":"aioseo-article-63f59bafe9af7","slug":"article","graphName":"Article","label":"Article","properties":{"type":"BlogPosting","name":"#post_title","headline":"#post_title","description":"#post_excerpt","image":"","keywords":"","author":{"name":"#author_name","url":"#author_url"},"dates":{"include":true,"datePublished":"","dateModified":""}}},"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":"{\"article\":{\"articleType\":\"BlogPosting\"},\"course\":{\"name\":\"\",\"description\":\"\",\"provider\":\"\"},\"faq\":{\"pages\":[]},\"product\":{\"reviews\":[]},\"recipe\":{\"ingredients\":[],\"instructions\":[],\"keywords\":[]},\"software\":{\"reviews\":[],\"operatingSystems\":[]},\"webPage\":{\"webPageType\":\"WebPage\"}}","pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2022-03-23 15:07:09","updated":"2025-06-20 09:09:48","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.comreg.ie\/ga\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.comreg.ie\/category\/consumer-news\/\" title=\"Consumer News\">Consumer News<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tThree refunds 173,000 customers\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.comreg.ie\/ga\/"},{"label":"Consumer News","link":"https:\/\/www.comreg.ie\/category\/consumer-news\/"},{"label":"Three refunds 173,000 customers","link":"https:\/\/www.comreg.ie\/ga\/three-refunds-173000-customers\/"}],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/120433","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=120433"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/120433\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/120434"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=120433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=120433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=120433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}