{"id":122658,"date":"2022-11-10T09:18:36","date_gmt":"2022-11-10T09:18:36","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=122658"},"modified":"2023-08-28T11:01:31","modified_gmt":"2023-08-28T11:01:31","slug":"three-refunds-7000-customers","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/three-refunds-7000-customers\/","title":{"rendered":"Three refunds 7,000 customers"},"content":{"rendered":"<p>ComReg has notified Three of a finding of non-compliance under its obligations with the Premium Rate Services (PRS) Code of Practice<sup>1<\/sup> and the conditions of its PRS licences.<\/p>\n<p>Three has refunded a total of \u20ac26,000 to 7,000 customers who were charged in excess of the actual cost of PRS SMS.<\/p>\n<p>Three has until 28 November 2022 to remedy the non-compliance.<\/p>\n<p>Full details are in the <a href=\"\/publication\/comreg-makes-a-finding-of-non-compliance-against-three-regarding-premium-rate-services\" target=\"_blank\" rel=\"noopener\">Information Notice<\/a> published on ComReg\u2019s website.<\/p>\n<p><strong>Premium Rate Services<\/strong><\/p>\n<p>Visit our dedicated section on <a href=\"\/advice-information\/premium-rate\/\" target=\"_blank\" rel=\"noopener\">Premium Rate Services<\/a> (PRS) on our website where you will find further information on:<\/p>\n<ul>\n<li>What a Premium Rate Service is;<\/li>\n<li>How to stop or bar a PRS;<\/li>\n<li>A facility called <a href=\"\/servicechecker\/\" target=\"_blank\" rel=\"noopener\">Service Checker<\/a> to check a Premium Rate Service name or number.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><sup>1<\/sup> Code of Practice Premium Rate Services <a href=\"\/?dlm_download=code-of-practice-a-premium-rate-services\">(ComReg Decision D03\/14)<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ComReg has notified Three of a finding of non-compliance under its obligations with the Premium Rate Services (PRS) Code of Practice1 and the conditions of &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/three-refunds-7000-customers\/\"><\/a><\/p>\n","protected":false},"author":14,"featured_media":122659,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-122658","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/122658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=122658"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/122658\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/122659"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=122658"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=122658"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=122658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}