{"id":123031,"date":"2022-12-16T09:24:49","date_gmt":"2022-12-16T09:24:49","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=123031"},"modified":"2024-07-30T14:58:14","modified_gmt":"2024-07-30T14:58:14","slug":"unexpected-text-message-or-charge-on-your-phone-bill","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/unexpected-text-message-or-charge-on-your-phone-bill\/","title":{"rendered":"Unexpected text message or charge on your phone bill?"},"content":{"rendered":"<p>If you are unsure about a phone number in a text message or on your phone bill, it may be a Premium Rate Service (PRS) number. PRS means using your landline or mobile phone to buy goods and services. Payment is taken from your credit if you are a pay as you go customer or payment shows on your phone bill if you are a bill pay customer.<\/p>\n<p><strong>ComReg\u2019s PRS Checker<\/strong><\/p>\n<p>If you have received a text message from a five-digit number beginning with the number 5, for example 57XXX, you can visit our <a href=\"\/servicechecker\" target=\"_blank\" rel=\"noopener\">Service Checker<\/a> tool to check the details of any Premium Rate Service.<\/p>\n<p><strong>How to unsubscribe or block a PRS<\/strong><\/p>\n<p>If you want to unsubscribe from a mobile premium rate service, send a text message to the five-digit number for the service with the word STOP. You should be unsubscribed within 24 to 48 hours.<\/p>\n<p>You can also block premium rate text messages from your mobile if you are a customer of eir Mobile, Three or Vodafone. Contact your mobile service provider\u2019s Customer Care to set up barring.<\/p>\n<p><strong>For more helpful information visit:<\/strong><\/p>\n<ul>\n<li><a href=\"\/advice-information\/premium-rate\/search-for-prs-number\/\" target=\"_blank\" rel=\"noopener\">about premium rate services;<\/a><\/li>\n<li><a href=\"\/advice-information\/premium-rate\/about-premium-rate-services\/solutions-to-common-problems\/\" target=\"_blank\" rel=\"noopener\">solutions to common problems<\/a>;<\/li>\n<li><a href=\"\/advice-information\/premium-rate\/about-premium-rate-services\/things-to-be-aware-of\/\" target=\"_blank\" rel=\"noopener\">things to be aware of<\/a>;<\/li>\n<li><a href=\"\/advice-information\/premium-rate\/about-premium-rate-services\/what-are-premium-rate-services\/\" target=\"_blank\" rel=\"noopener\">details of charges for premium rate services<\/a>.<\/li>\n<\/ul>\n<p>Our <a href=\"\/advice-information\/consumer-care\/contact-our-consumer-care-team\/\" target=\"_blank\" rel=\"noopener\">Consumer Care team<\/a> is also available to offer advice and support.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are unsure about a phone number in a text message or on your phone bill, it may be a Premium Rate Service (PRS) &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/unexpected-text-message-or-charge-on-your-phone-bill\/\"><\/a><\/p>\n","protected":false},"author":14,"featured_media":123030,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-123031","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/123031","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=123031"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/123031\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/123030"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=123031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=123031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=123031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}