{"id":127290,"date":"2023-12-12T11:38:05","date_gmt":"2023-12-12T11:38:05","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=127290"},"modified":"2024-01-16T10:48:14","modified_gmt":"2024-01-16T10:48:14","slug":"our-consumer-care-team-is-here-to-help","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/our-consumer-care-team-is-here-to-help\/","title":{"rendered":"Our Consumer Care team is here to help"},"content":{"rendered":"<p>Our Consumer Care team is here to provide you with advice and information if you are experiencing an issue with your phone or broadband service. We will also escalate your unresolved complaint to your service provider if you have already logged a complaint and it is not resolved after 10 working days.<\/p>\n<p>We are <a href=\"\/advice-information\/consumer-care\/contact-our-consumer-care-team\/\" target=\"_blank\" rel=\"noopener\">available by telephone, email, online form, webchat, text message or by post<\/a>. An Irish Sign Language facility is available on request, and we\u00a0have an appointed <a href=\"\/about\/foi-aie-info\/accessibility\/\" target=\"_blank\" rel=\"noopener\">Access Officer<\/a> to assist people with disabilities to access our services.<\/p>\n<p>Visit the <a href=\"\/advice-information\/consumer-care\/\" target=\"_blank\" rel=\"noopener\">Consumer Care section<\/a> of our website for more information.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Consumer Care team is here to provide you with advice and information if you are experiencing an issue with your phone or broadband service. &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/our-consumer-care-team-is-here-to-help\/\"><\/a><\/p>\n","protected":false},"author":14,"featured_media":127289,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[663,641,642],"class_list":["post-127290","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news","tag-care","tag-consumer","tag-news"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/127290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=127290"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/127290\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/127289"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=127290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=127290"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=127290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}