{"id":137324,"date":"2026-01-16T16:33:44","date_gmt":"2026-01-16T16:33:44","guid":{"rendered":"https:\/\/www.comreg.ie\/?p=137324"},"modified":"2026-04-24T09:54:46","modified_gmt":"2026-04-24T09:54:46","slug":"code-of-practice-for-complaint-handling-minimum-requirements-for-postal-service-providers-open-consultation-comreg-26-03","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/code-of-practice-for-complaint-handling-minimum-requirements-for-postal-service-providers-open-consultation-comreg-26-03\/","title":{"rendered":"Code of Practice for Complaint Handling; Minimum requirements for postal service providers \u2013 Open Consultation ComReg 26\/03"},"content":{"rendered":"<p><a href=\"https:\/\/comreg.ie\/publication\/code-of-practice-for-complaint-handling-minimum-requirements-for-postal-service-providers\">Code of Practice for Complaint Handling; Minimum requirements for postal service providers | Commission for Communications Regulation<\/a><\/p>\n<p><span data-contrast=\"none\">ComReg welcomes responses from all stakeholders to the questions set out in this consultation. ComReg will review and fully\u00a0take into account\u00a0all responses it receives and, once this process is complete, ComReg will issue a final decision.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">All responses to this consultation should be clearly marked:\u00a0<\/span><b><span data-contrast=\"none\">Submission\u00a0to\u00a0ComReg\u00a026\/03<\/span><\/b><span data-contrast=\"none\">\u201d as\u00a0indicated\u00a0above and sent by post or e-mail\u00a0to\u00a0be received by\u00a0<\/span><b><span data-contrast=\"none\">5pm on 20 February 2026.<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Commission for Communications Regulation<\/span><br \/>\n<span data-contrast=\"none\">One Dockland Central,<\/span><br \/>\n<span data-contrast=\"none\">Guild Street,<\/span><br \/>\n<span data-contrast=\"none\">Dublin 1,<\/span><br \/>\n<span data-contrast=\"none\">D01 E4X0<\/span><br \/>\n<span data-contrast=\"none\">Ireland<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"none\">Email:\u00a0<\/span><\/b><a href=\"mailto:retailconsult@comreg.ie\"><span data-contrast=\"none\">retailconsult@comreg.ie<\/span><\/a><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Ph.: +353-1-8049600\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Please\u00a0note\u00a0ComReg will publish all respondents\u2019 submissions with the Response to this Consultation, subject to the provisions of\u00a0ComReg\u2019s\u00a0guidelines on the treatment of confidential information \u2013\u00a0<\/span><a href=\"https:\/\/comreg.ie\/publication\/response-to-consultation-guidelines-on-the-treatment-of-confidential-information\"><span data-contrast=\"none\">ComReg 05\/24<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Code of Practice for Complaint Handling; Minimum requirements for postal service providers | Commission for Communications Regulation ComReg welcomes responses from all stakeholders to the &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/code-of-practice-for-complaint-handling-minimum-requirements-for-postal-service-providers-open-consultation-comreg-26-03\/\"><\/a><\/p>\n","protected":false},"author":87,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[572],"tags":[],"class_list":["post-137324","post","type-post","status-publish","format-standard","hentry","category-consultations"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/137324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/87"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=137324"}],"version-history":[{"count":9,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/137324\/revisions"}],"predecessor-version":[{"id":138573,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/137324\/revisions\/138573"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=137324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=137324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=137324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}