ComReg, the Commission for Communications Regulation, is an independent public body that regulates the electronic communications sector, including phone, broadband, and postal services.<\/p>\n
We ensure your rights are upheld by your service provider through:<\/p>\n
Common issues we deal with include:<\/p>\n
Billing<\/strong>: Overcharging or unrecognised charges.<\/p>\n Contracts<\/strong>: Price increases and unclear broadband speed information.<\/p>\n Service Issues<\/strong>: Loss of service or broadband speed problems.<\/p>\n Switching Providers<\/strong>: Delays and challenges with continuity of service during switching.<\/p>\n Premium Rate Services (PRS)<\/strong>: Unfamiliar charges (for example from 57XXX) and challenges unsubscribing.<\/p>\n Postal Services<\/strong>: Delivery issues.<\/p>\n Our Consumer Care team can assist with complaints after you, or your authorised representative, have first complained to your service provider and the issue remains unresolved after 10 working days, or you have not received a response.<\/p>\n Monday to Friday 8am to 8pm and Saturday 9am to 1pm<\/p>\n Phone: <\/strong>01 8049668<\/p>\n Email: <\/strong>consumerline@comreg.ie<\/a><\/p>\n Text: <\/strong>COMREG or ASKCOMREG to 51500 to receive a call or text back (standard SMS rates apply)<\/p>\n Post: <\/strong>Consumer Care team, ComReg, One Dockland Central, Guild Street, D01 E4XO<\/p>\n Webchat \/ online form<\/strong>: comreg.ie<\/u><\/a><\/p>\n Irish Sign\u00a0<\/strong>Language: <\/strong>Facility available on request<\/p>\n Text Relay: <\/strong>Contact us through the Irish Text Relay Service. See more at ITRS.ie<\/a><\/p>\n Access Officer: <\/strong>access@comreg.ie<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" ComReg, the Commission for Communications Regulation, is an independent public body that regulates the electronic communications sector, including phone, broadband, and postal services. We ensure … <\/a><\/p>\n","protected":false},"author":14,"featured_media":139905,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[73],"tags":[],"class_list":["post-139906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer-news"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\tHow can we help you?<\/strong><\/h3>\n
Available Resources:<\/strong><\/h4>\n
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Our Consumer Care team:<\/strong><\/h4>\n