{"id":98584,"date":"2017-04-07T14:51:59","date_gmt":"2017-04-07T14:51:59","guid":{"rendered":"https:\/\/www.comreg.ie\/ga\/provision-universal-service-eir-2015-quality-service-performance\/"},"modified":"2018-10-09T10:47:25","modified_gmt":"2018-10-09T10:47:25","slug":"provision-universal-service-eir-2015-quality-service-performance","status":"publish","type":"post","link":"https:\/\/www.comreg.ie\/ga\/provision-universal-service-eir-2015-quality-service-performance\/","title":{"rendered":"Provision of Universal Service by Eircom &#8211; 2015 Quality of Service Performance"},"content":{"rendered":"<p>ComReg today published the outcome of <a href=\"https:\/\/www.comreg.ie\/publication\/provision-universal-service-2015-quality-service-performance\/\">its assessment of\u00a0Eircom&#8217;s 2015\u00a0compliance <\/a>with the annual performance targets set out in Performance Improvement Plan 3. These\u00a0relate to the provision of\u00a0Universal Service Obligations by Eircom.<\/p>\n<p>Eircom submitted a force majeure claim in June 2016 and sought relief in respect of fault repair time performance only. \u00a0The submission set out the basis for Eircom\u2019s force majeure claim as being the \u201c<em>exceptional weather events in January, November and December 2015.\u201d<\/em>\u00a0 In addition Eircom submitted an expert report on the weather conditions associated with the force majeure claim.<\/p>\n<p>In response ComReg formed the view that it could be considered that force majeure conditions applied in the month of December 2015 but that the January and November 2015 weather events did not constitute force majeure events within the meaning of the Performance Improvement Programme (PIP3).<\/p>\n<p>Eircom paid ComReg a penalty of \u20ac3,094,000 in December 2016 for its failure to meet the PIP3 agreed USO quality of service performance targets for 2015.In light of the above, ComReg does not intend to take further enforcement action against Eircom for the 2015 period.<\/p>\n<p>ComReg will continue to closely monitor Eircom\u2019s USO performance and will publish quarterly reports on its USO performance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ComReg today published the outcome of its assessment of\u00a0Eircom&#8217;s 2015\u00a0compliance with the annual performance targets set out in Performance Improvement Plan 3. These\u00a0relate to the &hellip; <a href=\"https:\/\/www.comreg.ie\/ga\/provision-universal-service-eir-2015-quality-service-performance\/\"><\/a><\/p>\n","protected":false},"author":15,"featured_media":105665,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":"","_wp_rev_ctl_limit":""},"categories":[542],"tags":[],"class_list":["post-98584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nuacht-tionsclaiochta"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/98584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/comments?post=98584"}],"version-history":[{"count":0,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/posts\/98584\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media\/105665"}],"wp:attachment":[{"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/media?parent=98584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/categories?post=98584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.comreg.ie\/ga\/wp-json\/wp\/v2\/tags?post=98584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}