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Scam Awareness during Christmas Season

The Commission for Communications Regulation (ComReg) – would like to create awareness on mobile/landline scams in advance of the Christmas period.

Scam calls can take on many forms therefore ComReg advises consumers to be extra vigilant.

• Avoid answering calls from numbers that you cannot identify, especially if you are not expecting a call.
• Hang up immediately, on calls where there appears to be no recipient on the other end.
• Be wary of multiple calls being received from the same number.
• Do not call back any number that leaves you a blank voicemail message.
• Do not provide any personal information for example – banking details/PPS number/credit card details/name and address/passport number etc.

Unfortunately there is no way to identify a scam call number, and they can resemble a very normal, familiar, geographical number that we would come across on a daily basis.

The Competition and Consumer Protection Commission (CCPC) has a list of current and common scam types on their website at: http://www.consumerhelp.ie/current-scams
If you believe you have fallen victim to fraud, then you should contact An Garda Síochána. For information on what constitutes a fraud crime please follow this link: http://www.garda.ie/Controller.aspx?Page=29

ComReg’s Consumer Line contact details can be found here.
Please see our opening hours for the Christmas period here.
Finally, we would like to wish you a very Happy Christmas and New Year.