Compliance Analyst

ComReg Overview

ComReg is the statutory body responsible for regulating fixed and mobile communications, postal and premium rate services in Ireland since 1997.

Our mandate is to create a competitive marketplace, to protect and inform consumers, and to encourage innovation.

This is an exciting time of growth for ComReg as we are shortly to be given new responsibilities from Government covering digital matters arising from EU legislation that includes: the 2022 Network and Information Systems Directive (NIS2), the Critical Entities Resilience (CER) Directive – addressing cybersecurity and network resilience – plus the EU Data Act Regulation, and the European Accessibility Act (EAA).

We are a professional, multi-disciplinary organisation, operating in a dynamic electronic communications environment that is constantly evolving.

While the role of regulation is evolving, our fundamental mission remains the same. ComReg aims to facilitate the development of a competitive electronic communications sector in Ireland attracting investment, encouraging innovation and empowering consumers to choose and use communications services with confidence.

The Compliance Team

As part of the Wholesale Division, the Compliance team focuses on monitoring and, where necessary, enforcement of regulatory obligations applicable to electronic communications markets. Enforcement may proceed on either an administrative or criminal basis. The team works together with experts in the diverse functions within ComReg. As ComReg expands its remit and new legislation is enacted, this role may become part of a new business unit.

Role and Responsibilities

We are looking to recruit a pro-active, experienced Compliance Analyst, eager to learn and contribute to our ComReg Wholesale Division, as well as the wider organisation. Reporting to the Wholesale Senior Compliance Manager, this role offers the successful candidate the chance to pioneer leading-edge regulatory policy that will enhance consumer protection and boost competition and will be at the forefront of regulation in Europe. The successful candidate will be responsible for the following:

• Monitor compliance with relevant regulatory obligations using data-led analysis where appropriate.
• Conduct investigations into potential breaches of regulatory obligations on an own-initiative basis or arising from complaints.
• Manage multiple concurrent investigations by assessing, prioritising and planning investigative activities to ensure timely completion.
• Prepare case files for enforcement actions in respect of regulatory breaches.
• Contribute to the development of regulatory policy and procedures.
• The above is intended as a guide to the general role description and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder.

Qualifications & Experience:

Essential Qualifications & Experience:

• A minimum level 8 degree in a relevant area (such as law, finance, engineering, computer science, information systems, data science) or a closely related discipline.
• Proven experience in regulatory investigations or white-collar crime investigations and enforcement in a regulatory environment, data-driven industries or regulated sectors (e.g., digital services, telecommunications, finance, healthcare).
• Demonstrated ability to complete investigations.
• Excellent writing skills and the ability to draft documentation in a rational, evidence based, clear and concise manner.
• Excellent analytical and problem-solving skills, with the ability to assess complex compliance issues and develop practical solutions.
• Strong communication and stakeholder engagement skills.

Desirable Qualifications & Experience:

• Familiarity with the electronic communications sector and/or digital or cloud-based services including data porting and interoperability would be advantageous.
• Knowledge of risk assessment methodologies and experience conducting audits related to compliance obligations.
• Experience in compliance monitoring or risk management in an organisation operating in a regulated environment.
• Project management experience.
• Experience of working with legal advisors, including litigators.
• Familiarity with national and EU institutions, the regulatory environment, and the application of EU directives and regulations.
• An appreciation of the legal and economic aspects of regulation.

Competencies

In addition to your technical qualifications and experience, you will bring professional competencies and skills in the following core areas:

Analytical & Critical Thinking: Objectively analyses and evaluates information in order to identify patterns between situations that are not obviously related. Develops and clearly articulates solutions to complex problems.

Planning and Organising: Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant. Manages activities to deliver results. Meets objectives within predetermined time frames.

Communicating and Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified·

Decision Making and Judgement: Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.

Teamwork: Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals. Interacts in a manner that builds respect and fosters trust.

Technical Knowledge & Continuous Improvement: Possesses a command over the technical and professional skills for a particular discipline. Keeps an open mind. Demonstrates commitment to continuous improvement.

Our Package

We are offering an attractive package:

• Salary €64,105.35 – €88,531.48 * (Pay increases will be awarded annually subject to satisfactory performance)
• Dublin city centre location – IFSC
• Blended working environment
• 28 days Annual Leave per year increases with service
• Fully paid Maternity, Paternity and Parent’s leave
• Income protection scheme
• Education assistance and Training Opportunities
• Professional membership fee pay
• Attractive pension scheme
• ComReg Wellbeing Programme
• Travel tax saver scheme, Access to Cycle to Work Scheme
• Access to Employee Assistance Programme
• Access to a member’s run sports and social club

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process -https://www.comreg.ie/about/careers/recruitment-faq/

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there are any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.