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Permanet ceasing services

Permanet has recently announced that it is ceasing services. This will mean that Permanet customers will be unable to make or receive calls or use …

ComReg Consumer News Q2 2020

Throughout the second quarter of 2020 (March to June), while we settled into life with Covid-19 restrictions, ComReg welcomed Telecoms Industry commitments to assist consumers …

Irish Text Relay Service (ITRS) Take-Up and Usage Statistics

ComReg published take-up and usage statistics for Irish Text Relay Service (ITRS) between July 2018 and December 2019. ITRS translates text into voice and voice …

ComReg is Hiring – Telecoms Analyst

ComReg is hiring a Telecoms Analyst to join the Numbering Team as part of the Market Framework Division. ComReg’s Market Framework Division is responsible for …

ComReg is Hiring – Strategy & Research Analyst

The role we are seeking to fill is on the Strategy and Economics team which is part of the Commissioners’ Office business unit.  The Commissioners …

ComReg publishes market research on the impact of COVID-19 on home broadband use in Ireland

We recently published the findings from a survey on the impact COVID-19 is having on home broadband use in Ireland. The survey was conducted in …

ComReg publishes Electronic Communications Sector Quarterly Report for Q1 2020

  ComReg has today published its Quarterly Key Data Report for the period (1 January 2020 to 31 March 2020) Q1 2020. Fixed broadband subscriptions …

Difficulty paying your phone or internet bill during Covid-19

We remind consumers to continue to pay mobile, home phone and internet bills as normal during the current COVID-19 pandemic. If you are in financial …

Open Consultation on re-opening the Third Party Business Radio scheme

Third Party Business Radio – Open Consultation on re-opening the Third Party Business Radio scheme Third Party Business Radio – ComReg 20/44 ComReg welcomes responses …

ComReg issues opinions of Non-Compliance

On 20 May 2020, ComReg issued opinions of Non-Compliance to Digiweb, Pure Telecom, Three Ireland, Virgin Media and Vodafone in respect of obligations under the …

Protecting your business phone system

Whether working remotely during the Covid-19 pandemic or closing the office this long weekend, ComReg reminds any business that is concerned about the hacking of …

ComReg’s Consumer Care complaints handling service

ComReg reminds you that if you have a complaint relating to your mobile, home phone or broadband service provider, ComReg can intervene on your behalf …

Market Research: Impacts of Covid-19 on home broadband usage

Broadband access an important link for many: 3 in 5  have seen an increase in home broadband usage due to Covid-19   ComReg has today …

ComReg Publishes Consumer Line Statistics Report Q1 2020

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 January to 31 March 2020. In Q1 2020, …

Irish Text Relay Service (ITRS) during COVID-19 restrictions

We remind consumers who are deaf or hard of hearing that they can use the Irish Text Relay Service (ITRS) when making and receiving calls …

ComReg launches new awareness initiative on premium rate services

ComReg explains how you can text STOP or opt out via your mobile operator if you want to stop premium rate texts. Watch our video and …

Compare service providers and their offers with a visit to Comreg.ie/compare

We’re all spending a lot of time at home these days with more people than ever before going online. Some of us are working from …

New Job Opportunity: Spectrum Intelligence & Investigations Manager

ComReg is currently hiring a Manager for the Spectrum Intelligence & Investigations Unit. Within Market Framework, the Spectrum Intelligence and Investigations Unit (“SIIU”) is responsible …

ComReg welcomes Telecoms Industry commitments to assist consumers during COVID-19

ComReg has welcomed the announcement by Telecommunications Industry Ireland, the IBEC group for the sector, that the main electronic communications providers have signed up to …

Scam calls advice for consumers

ComReg is aware that scam calls may be occurring at the present time and advises consumers to be mindful of this at all times. We …