Please enter your email address below. If there are particular publication types or categories that you want to receive alerts for, please select them from the lists. If you do not select anything you will receive alerts for all publications.

Hold CTRL to select more than one

Support for vulnerable, elderly & consumers with disabilities

The ComReg Consumer Care team is dedicated to offering help to all consumers who may experience difficulties with their mobile, home phone or broadband provider. …

ComReg urges organisations using 1850, 1890, or 076 numbers
to contact their telecoms operator now to switch number and save money

1 January 2022 will see 1850, 1890, and 076 telephone numbers withdrawn as the 2018 Non-Geographic Number (NGN) Decision and measures to simplify NGNs for …

Smishing Warning: SMS Scam

ComReg has become aware of fraudulent SMS text messages sent to consumers about the delivery of a packet or parcel in order to trick people. …

Safer Internet Day 2021

Each year, on 9 February, Safer Internet Day promotes the safe and positive use of digital technology, especially among children and young people. To coincide …

Ahead of Safer Internet Day 2021, ComReg survey highlights the awareness of digital privacy, online harms, and online safety

ComReg has published the results of its Digital Services & Online Safety survey, conducted by Red C Research. ComReg has issued this survey to coincide …

Looking for mobile unlimited data plans for remote school or college?

The current national lockdown has meant that parents may be looking for options to enable their children connect to school lessons from home college students …

ComReg publishes Consumer Line Statistics Report Q4 2020

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2020.   In Q4 …

Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

Today we reveal the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and perception of …

26 GHz Band 5G Study– Open Consultation

26 GHz Band 5G Study– Open Consultation Information Notice – ComReg 21/07 ComReg has published a 26 GHz Band 5G Study by Plum Consulting and …

ComReg survey shows increased use of Broadband and Mobile Services in Q4 2020

ComReg has published the latest market research survey, conducted by Behaviour and Attitudes, on the impact of Covid-19 on consumer usage and satisfaction of telecommunications …

Compare unlimited data plans with a visit to ComReg Compare

If you find that your mobile plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out …

Phishing Warning: Latest email scam

ComReg has become aware of fraudulent emails purporting to come from An Post, with the subject line “Last Reminder: “Your package could not be delivered …

Information for Industry about IT services supplied to ComReg by Evros Technology Group

In common with other public bodies, ComReg works with external service providers to support its use of information technology. It is a priority for ComReg …

Brexit – Mobile Roaming in the UK and other matters

Now that the UK has left the EU why not visit our dedicated Brexit page to check out any changes and where to get further …

Consumer Care – Christmas and New Year Opening Hours

Our Consumer Care team is available to offer trusted advice and support at the following times over Christmas and the New Year: Normal operating hours …

Do you have a complaint with your service provider that’s unresolved for 10 working days or more?

Our Consumer Care team offers trusted advice and support to you where your complaint has been open for 10 working days with your service provider …

Update on the Transposition of the European Electronic Communications Code

ComReg understands that the Code is unlikely to be transposed into national law until circa end Q1 2021 or early Q2 2021.  However, for the …

Zamano

On 15 December 2020, Zamano pleaded guilty at Kilkenny District Court to two charges relating to imposing charges on consumers for unsolicited premium rate services …

ComReg publishes its decision on the provision of public payphones

ComReg has published its decision as part of its review of universal service public payphones and has decided that after 31 December 2020: It is …

ComReg to hold Multi-Band Spectrum Award

Radio spectrum is a scarce and valuable national resource that is managed by ComReg. An important role of ComReg is the assignment of spectrum rights …