Postal Services Consultation – Let Us Know Your View

Since April 2017, An Post is no longer required to seek approval from ComReg to raise the cost of a postage stamp and other postal …

New Publications: Response to Consultation, Further Consultation and Draft Decision

ComReg has today published a Response to Consultation, Further Consultation and Draft Decision (ComReg 19/46) to address the high wholesale origination rates for certain classes …

Consequences of the repeal of the price cap on certain of the universal postal services – Open Consultation

Consequences of the repeal of the price cap on the universal postal services – ComReg 19/43   ComReg welcomes responses from all stakeholders to the question …

Price Cap for Calls & SMS Text Messages between EU States (intra-EU communications)

From 15 May 2019, the cost to Irish consumers for making calls or sending SMS text messages from Ireland to a fixed or mobile number …

Keep your phone number when switching provider

As a consumer you have the right to keep your home phone or mobile phone number. This means that if you choose to transfer or …

COMREG READY TO SUPPORT IMPLEMENTATION OF RURAL BROADBAND

The Commission for Communications Regulation (ComReg) has today welcomed the Government’s decision to appoint a preferred bidder for the provision of high-speed broadband in rural …

Premium Rate Services – Mobile Phone Barring Facility

ComReg wishes to advise consumers that they can avail of a facility to block premium rate Short Messaging Services (SMS) text messages and Multimedia Message …

Take measures to protect your business phone system

With two more long weekends fast approaching in May and June, ComReg recommends that any business that is concerned about the hacking of its telephone …

Safeguard your Business Phone System over Easter

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

Business Phone System Hacking

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

High Court makes an order against Yourtel prohibiting the overcharging of customers

On the 11 February 2019, the High Court made an order against Yourtel Limited prohibiting the overcharging of customers by Yourtel, including the charging of …

Printed Phonebook Directory

The eir 2019/2020 printed phonebook directory will not be delivered to you unless you pre-order it. You have the right to request a 2019/2020 printed …

ComReg information in relation to the impact of Brexit on communications and postal services for Irish consumers

Please refer to www.comreg.ie/consumer-information/brexit/  

Scam Calls

ComReg was alerted this morning to a potential scam where consumers are receiving unsolicited calls from a caller identifying themselves as a representative of ComReg. …

Postal Universal Service Provider Designation Procedures – Open Consultation

Postal Universal Service Provider Designation Procedures – Open Consultation – ComReg 19/25 ComReg welcomes responses from all stakeholders to the questions set out in this …

ComReg publishes market report for Q4 2018

ComReg released its Quarterly Report on the Electronic Communications market for the period Q4 2018 (1 October to 31 December). The full quarterly report for …

World Consumer Rights Day

Each year on 15 March, the consumer movement celebrates World Consumer Rights Day which aims to raise global awareness of consumer rights and needs. For …

ComReg issues electronic communications market report for Q4 2018

The Commission for Communications Regulation (ComReg) today released its Quarterly Key Data Report on the Electronic Communications market for the period (1 October to 31 …

Invitation to the BEREC public debriefing of the 38th BEREC Board of Regulators ordinary meetings

BEREC Chair Jeremy Godfrey will present the outcomes of the 38th Board of Regulators ordinary meetings, which is the first meeting after the adoption of …

Electronic Communications Services Strategy Statement 2019 – 2021 – Open Consultation

Electronic Communications Services Strategy Statement 2019 – 2021 – Open Consultation ComReg welcomes responses from all stakeholders to the questions set out in this consultation. ComReg …