Corporate Communications Executive

ComReg Overview

ComReg is the statutory body responsible for regulating fixed and mobile communications, postal and premium rate services in Ireland. Our mandate is to create a competitive marketplace, to protect and inform consumers, and to encourage innovation. ComReg also manages Ireland’s radio spectrum resource on behalf of the State.

We are a professional, multi-disciplinary and diverse organisation, operating in a dynamic digital regulatory environment that is constantly evolving.

This will be an exciting time of growth for ComReg, as our mandate expands and we take on new statutory responsibilities arising from EU legislation including: the Network and Information Systems (NIS2) Directive, the Critical Entities Resilience (CER) Directive – addressing cybersecurity and network resilience – together with the EU Data Act and the EU AI Act.

While our regulatory role is evolving, our fundamental mission remains the same. ComReg’s mission is to implement effective regulation that supports the delivery of widespread, modern, and resilient digital infrastructure, including communications networks, products, and services which, ultimately, benefit users.

Corporate Services

Corporate Services develops and implements services to support corporate affairs and corporate communications so as to enhance organisational performance and effectiveness.  It is responsible for human resources, finance, governance, procurement, IT, public relations, and general facilities management functions.

The Public Affairs Team 

The Public Affairs Team plays a key role in communicating the organisation’s messages and statements to relevant stakeholders via a range of media.  The team also manages the ComReg website, organises or supports the organisation of conferences and seminars across the organisation. The team is also responsible for publishing our Annual Report along with other publications.

Find out more about our Corporate Affairs Division and the Public Affairs Team here.

The Role and Responsibilities 

Reporting to the Public Affairs Manager, Public Affairs, the Corporate Communications Executive will play a key role in identifying and communicating key messages, statements and decisions to the media and to relevant stakeholders.  It is a pivotal role in terms of developing effective relationships with ComReg key stakeholders, both internal and external, as well as supporting the development and maintenance of ComReg’s Corporate Communications and Engagement Strategy, and its Digital Strategy.  This will include ComReg’s website, corporate visual identity and relevant social media.

For this role, the successful candidate will need to quickly learn about ComReg, how a regulator operates, who our stakeholders are and what type of work we do. They will be self-motivated, with superb organisational skills and will be able to pivot easily between different types of work – balancing all priorities and often working on very tight schedules.  Additional key responsibilities of the role are:

• Supporting the Public Affairs Manager with the coordination of relevant stakeholder engagement on behalf of the organisation.
• In conjunction with the Public Affairs Manager, handle all press and media queries.
• Maintain ComReg’s website(s) and services in cooperation with the IT Operations Manager – this will include creating content, coordinating the inputs from our network of internal content creators, uploading of regulatory documents, and providing training and upskilling as required.
• Liaise with ComReg website partners and define new and ongoing website development requirements and evolution.
• Responsible for defining SEO (Search Engine Optimisation) reporting using Google Analytics in conjunction with ComReg’s website partners.
• Coordinating and managing the ComReg X and LinkedIn accounts.
• Monitor the media for mentions of ComReg, and for information relevant to the organisation and wider telecommunications and digital infrastructure sectors.  This will also include preparing reports.
• Assisting with the drafting and collating of key documents that are issued from the ComReg Public Affairs office, such as ComReg’s Annual Report.
• Assisting in the production of ComReg’s internal and external communications.
• Promote ComReg’s commitment to the Irish language – this will include responsibility for the generation and updating of Irish language content to ComReg’s website and the approval of content, where relevant, in ComReg publications.
• Undertake the role of Acting Access Officer when required, with responsibility for implementing the Disability Act and ComReg’s obligations under the Act.
• Delivering and maintaining an internal communications framework.
• Highlight key issues arising in external press and media outlets, and manage our media monitoring service provider.

Qualifications and Experience 

Essential  

• Third level qualification in Communications, Public Relations, Business, Languages or Journalism.
• Proven experience in communications / media relations – particularly experience in dealing with journalists or senior civil servants.
• Demonstrated strong digital skills and experience of monitoring, updating and creating content – experience of using content management systems (such as WordPress) along with Social Media Accounts is essential.
• Excellent understanding of the Irish Media, Political and Policymaking landscape.
• A high level of fluency in the Irish language, both written and spoken.
• A proven ability to deliver within tight deadlines and with conflicting priorities.

Desirable  

• Experience in delivering media relations / public affairs reports.
• Experience in design and desk-top publishing.
• Previous experience of the telecoms and / or communications sector would be desirable.
• Previous experience of working in or with the Civil Service / Public Sector would be desirable.
• Fluency in current trends in digital platforms for communication campaigns.

Core Competencies & Skills for the Role 

In addition to your qualifications and experience, you will bring professional competencies and skills in the following core areas:

• Planning & Organising – Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant.  Manages activities to deliver results. Meets objectives within predetermined time frames.
• Decision making and judgement – Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation
• Communicating & Influencing – Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action.  Ensures all relevant parties are appropriately updated and notified.
• Teamwork – Promotes and enhances team performance through working collaboratively and in cooperation with others to achieve goals.  Interacts in a manner that builds respect and fosters trust
• Drafting – Uses a logical structure to draft documents.  Communicates complex and technical information clearly and concisely. Ensures key messages are understood and have the desired impact on the target audience.

Our Package

We are offering an attractive package:

• Salary €63,470.64 – €87,654.93* (entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)
• Dublin city centre location – IFSC
• Blended working environment – 2 days in the office (flexibility for more days may be required depending on business needs)
• 28 days Annual Leave per year increases with service
• Attractive pension scheme
• Fully paid Maternity, Paternity and Parent’s leave
• Income Protection Scheme
• Education Assistance and Training Opportunities
• Professional membership fee pay
• ComReg Wellbeing Programme –Wellbeing and Respect Charter | Commission for Communications Regulation
• Online gym
• Travel tax saver scheme, Access to Cycle to Work Scheme
• Access to Employee Assistance Programme
• Access to a member run sports and social club

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

Check out the Recruitment section of our Careers website if you have any questions or need further information about the role or the recruitment process -https://www.comreg.ie/about/careers/recruitment-faq/

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there are any reasonable accommodations we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.