Product Safety Analyst

ComReg Overview

The Commission for Communications Regulation (ComReg) is the statutory body responsible for regulating electronic communications, postal and premium rate services in Ireland. We are a professional, multi-disciplinary organisation, operating in a dynamic communications environment that is constantly evolving.

Our vision is, through effective regulation, to facilitate the ongoing development of a competitive communications sector in Ireland that attracts investment, encourages innovation and empowers end-users to choose and use communications services with confidence. We do so by setting rules to promote effective competition, upholding consumer rights, creating an environment that supports investment and innovation, and making sure that regulated entities comply with the rules.

Market Framework Division and the Product Safety Unit

Market Framework is the division within ComReg which is responsible for Market Surveillance in respect of the Electromagnetic Compatibility(EMC) and Radio Equipment(RE) Regulations.

The Product Safety Unit within Market Framework is a market surveillance, product compliance and enforcement unit and has the technical expertise and capability to:

• Monitor and control the entry of relevant products into the State through engagement with relevant economic operators (including manufacturers, importers, distributors, wholesalers and retailers) and relevant State authorities (for example Revenue (Customs)).

• Carry out, product evaluations and risk assessments; and

• As appropriate, engage with the relevant economic operators to bring about timely and effective compliance, such as requiring corrective action, product withdrawal or product recall.

The role and responsibilities 

Reporting to the Product Safety Manager, the Product Safety Analyst will be responsible for the following areas and tasks:

• Investigating and managing multiple product compliance cases and following up, as appropriate, with economic operators to ensure that any actual or potential breaches are identified and appropriately addressed, including enforcement action.

• Conduct Market Surveillance activities on eCommerce platforms to assess compliance with the RED and EMC Regulations.

• Conducting Authorised Officer market surveillance activities on products being imported and or sold in the State to assess compliance with the RED and EMC Regulations.

• Controlling the entry of relevant products into the State through engagement with the relevant State authorities i.e. Revenue Customs etc.

• Developing and maintaining productive relationships with relevant stakeholders (such as other national and international Market Surveillance Authorities, EU Commission).

• Developing and implementing risk-based processes and procedures to ensure an effective and consistent approach to market surveillance and compliance activities.

• Carrying out, or engaging external consultants to carry out, evaluations of radio and electrical/electronic products against relevant standards, covering the requirements laid down in the RED and EMC Regulations.

• Manage EC notification systems such as ICSMS and RAPEX to coordinate the exchange of information between administrations with the EU market on non-compliance, and

• Representing ComReg at national and international fora (e.g. relevant EU meetings) and contributing to EU wide market surveillance campaigns.

• Manage external consultants, advisors and other resources to deliver projects.

This role will require some national and international travel, and the post holder should be willing to be flexible with regard to working hours.

Qualifications and Experience 

Essential 

• A third-level qualification from a technology, engineering or similar relevant discipline.

• Proven track record of delivering projects in a multi-disciplinary environment, including the scoping and delivery of such projects and the demonstration of resilience in keeping them on track.

• Experience of engaging and managing external advisors and other resources to deliver projects in a timely and cost-effective manner.

• Demonstrated ability to quickly master wide-ranging and complex briefs, assimilate large volumes of information and arrive at clear, evidence-based proposed decisions.

• Excellent communication, networking and influencing skills, with the ability to understand and express views.

• A current and valid full driving license.

Desirable 

• Knowledge of telecommunications, radiocommunication systems and radio frequency propagation.

• Familiarity with national and EU institutions, regulatory environment and/ or experience in the application of EU directives and regulations.

• Experience of risk management and risk-based enforcement and compliance.

• Experience in drafting documents for publication.

• Project management qualification/experience.

Core Competencies & Skills for the Role 

In addition to your qualifications and experience, you will bring professional competencies and skills in the following core areas:

Decision Making & Judgement: Effectively builds evidence base to support the decision-making process. Assesses alternative options. Uses judgement to adapt to specific and challenging requirements of the organisation.

Planning and Organising: Establishes and monitors priorities, systematically differentiating between urgent, important and unimportant tasks. Plans and manages activities to consistently deliver results. Meets objectives within agreed predetermined time frames and deals with urgent operational situations expeditiously.

Communicating & Influencing: Communicates clearly, confidently and respectfully. Engages, persuades and convinces others to follow a particular course of action. Ensures all relevant parties are appropriately updated and notified.

Ownership & Accountability: Applies professional ethical standards. Takes responsibility for work activities and personal actions. Follows through on commitments. Acknowledges mistakes and learns from them. Maintains effective interactions with outsourced service providers.

Technical Knowledge & Continuous Improvement: Possesses a command over the technical and professional skills for a particular discipline. Keeps and open mind. Demonstrates a commitment to continuous improvement.

Teamwork: Promotes and enhances team performance through working collaboratively and in cooperation with others to effectively achieve goals. Interacts in a manner that builds respect and fosters trust.

Our Package

We are offering an attractive package:

• Salary €61,610.02 – €85,085.35 * (Pay increases will be awarded annually subject to satisfactory performance)

• Dublin city centre location – IFSC

• Blended working environment

• 28 days Annual Leave per year increases with service

• Fully paid Maternity, Paternity and Parent’s leave

• Income protection scheme

• Education assistance and Training Opportunities

• Professional membership fee pay

• Attractive pension scheme

• ComWell Wellbeing Programme

• Travel tax saver scheme, Access to Cycle to Work Scheme

• Access to Employee Assistance Programme

• Access to a member’s run sports and social club

*(entry will be at the minimum point and the rate of remuneration may be adjusted from time to time in line with Government pay policy.)

Please Note (1)

We hope that our recruitment process supports applications from candidates with diverse backgrounds, experiences and perspectives. We understand that having a diverse workforce contributes to making us stronger as an organisation. We are committed to positively supporting candidates with disabilities.

Please let us know if there is any reasonable accommodations, we can make to enable you to take part in the process by creating the environment to give you the best opportunity to show your strengths and competencies. Rest assured that whatever information you disclose will only be used to enable us to provide the necessary support and will never have a bearing on the outcome of the process.

Please Note (2)

ComReg assesses all applicants fairly based on the requirements for the role. Due to the high volume of applications we receive for positions, we are unable to provide feedback to candidates who are not shortlisted for interview. If you are short-listed for interview, and are subsequently unsuccessful, you can request verbal feedback from your recruitment contact – if you are represented by an agency.