Consumer Initiatives

Mobile Roaming Charges

On 7 June 2007 The European Council of Ministers reached political agreement on a proposal for a Regulation on roaming. This had been proposed by the European Commission to force substantial reductions in mobile roaming charges and had earlier been approved by the European Parliament.

The roaming Regulation was proposed by the European Commission following concern expressed by national regulators including ComReg through its European Regulatory Group. The 2002 Regulatory Framework prevented regulators from addressing the issue of high roaming charges. The new Regulation lays down rules on charges that may be levied by mobile operators for the provision of roaming services for voice calls originating and terminating within the community at both wholesale and retail level.

How does the EU Roaming Regulation reduce roaming prices?

Wholesale roaming rates are subject to price cap of 30 cent per minute, decreasing to 28 cent and 26 cent after 12 and 24 months.

Retail rates are subject to the following limits:

VAT exclusive basis 2007 2008 2009
Maximum limit for the eurotariff for calls made with EU  49 cent 46 cent 43 cent

Maximum limit for the eurotariff for calls received within EU

24 cent 22 cent 19 cent

The roaming Regulation will also ensure that information about pricing is clearer for consumers. It requires mobile service providers to give free personalised information on retail roaming charges to their customers. Although the regulation caps roaming prices for voice services only, at the same time it requires national regulators to monitor closely price developments for roamed short message services (SMS) and data services. The Commission calls on mobile operators to demonstrate very clearly their willingness to voluntarily reduce the very high roaming charges for SMS and data services to avoid them also having to be regulated.

The new roaming Regulation became law on 30 June 2007, ComReg is currently in contact with all four mobile operators in Ireland to monitor implementation and compliance with this new EU Regulation.

The Irish mobile operator EU roaming charges as of 30 August 2007 are shown below. The prices are at a per minute rate and VAT inclusive.

Irish mobile operator Making a call Receiving a call
3 39 cent 19 cent
Meteor 59 cent 29 cent
O2 59 cent 29 cent
Vodafone 59 cent 29 cent

EU destinations where the Eurotariff applies

Austria

Belgium

Bulgaria

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungray

Italy

Lativa

Lituania

Luxembourg

Malta

Netherlands

Poland

Portugual

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom

 

 

For more information on the Eurotariff click here

 

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