STANDARDISED RETAIL TARIFFS
Calls to 1850, 1890, 0818, and 076 Non-Geographic Numbers (NGNs) are now included in call
bundles that include calls to landlines.
If a caller does not have a call bundle or they have used it up, these calls cost no more than
calling a landline.
Calls to these NGNs (including 1850) are charged or deducted from bundles on a per minute
Calls to 1800 numbers from both landlines and mobiles remain free. The cost of 1800 calls are
paid by the receiver.
Calls to 0818 are included in call bundles that include calls to landlines or, outside of bundle,
cost the caller no more than a call to a landline number. 0818 calls are paid for by the caller.
From 1 January 2022 the number of NGN ranges will be reduced from five
(1800, 1850, 1890, 0818, and 076) to two (1800 and 0818). The 1850, 1890, and 076 NGNs will be
withdrawn and only 1800 Freephone and0818 Standard Rate NGNs will remain in use.
The lead-in period will allow organisations with 1850, 1890, or 076 NGNs to switch to new
ComReg has introduced wholesale charges for 1800 NGNs which will lower the cost of an organisation
maintaining an 1800 NGN. These changes should result in a significant drop in charges for Service Providers
receiving 1800 calls from 1 May 2020.
These changes will also eliminate uncertainty and provide clarity for Service Providers and operators on 1800 costs.