All Topics

Phone & Broadband Service Upgrades

Find out how your mobile, home phone and broadband service is changing.  

Billing & Disputed Charges

Advice on billing issues you may have which may include disputed charges.  

Directory Enquiry Services

Information and Advice on Directory Enquiry Services  

Emergency Call Answering Service (ECAS)

Information and Advice on the Emergency Call Answering Service (ECAS)  


Information and Advice on using your Mobile Phone Service whilst abroad.  

Scam Calls

What to do if you have received a Scam Call or Text Message (SMS)  

Service issues

What to do if you are having any issues with your Services or Service Provider  

Switching Providers

Advice and Information regarding Switching your Service Provider  

Universal Service Obligations

Information on Universal Service Obligations (USO)  

Unsolicited contacts & national directory database

Information on Directory Listings and Direct Marketing Preferences  

Accessibility Requirements

Information and Advice for Consumers with Disabilities  

Premium Rate Services

Advice and information regarding Premium Rate Services for Fixed and Mobile  


Information and Advice on Telephony Contracts  


Information and Advice on Postal Services  

Non Geographic Numbers

Information on changes to Non Geographic Numbers (NGN)  

Printed Phonebook Directory

Information and Advice on Alternatives to the Printed Phonebook Directory  

ComReg Consumer Care

Advice and Support from our Consumer Care team.