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Consumer News

ComReg Connectivity Survey

ComReg Connectivity Survey

Today we publish the results of the latest Connectivity Survey and share with you our key findings about the importance of broadband to consumers and …
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Three refunds 26,000 customers

Three refunds 26,000 customers

ComReg has notified Three of a finding of non-compliance under its obligations with the Premium Rate Services (PRS) Code of Practice and PRS licences. This has …
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Consumer News

Compare mobile data plans with a visit to ComReg Compare

Compare mobile data plans with a visit to ComReg Compare

If you find that your mobile plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out …
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Consumer News

ComReg notifies Virgin Media of non-compliance

ComReg notifies Virgin Media of non-compliance

ComReg has notified Virgin Media of a finding of non-compliance under its obligations with the Universal Service Regulations.   ComReg found that Virgin Media’s following …
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Industry News

Connectivity Survey highlights importance of broadband

Connectivity Survey highlights importance of broadband

ComReg has published the results of its latest Connectivity Survey, conducted on its behalf by Red C Research. This survey, conducted with 1,480 Irish adults, …
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Consumer News

Data Breach at Fastway Couriers (Ireland)

Data Breach at Fastway Couriers (Ireland)

ComReg has become aware that Fastway Couriers (Ireland) (“Fastway”) has advised that it has notified the Data Protection Commission and An Garda Síochána of a …
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Industry News

ComReg issues Electronic Communications Sector Quarterly Report for Q4 2020

ComReg issues Electronic Communications Sector Quarterly Report for Q4 2020

ComReg today released its Quarterly Key Data Report on the Electronic Communications market for the period (1 October to 31 December), Q4 2020. Some of …
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Consumer News

Premium Rate Services and what you need to know

Premium Rate Services and what you need to know

ComReg would like to remind consumers how to block and unsubscribe from mobile premium rate services if they do not require them.   Mobile operators …
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Consumer News

Support for vulnerable, elderly & consumers with disabilities

Support for vulnerable, elderly & consumers with disabilities

The ComReg Consumer Care team is dedicated to offering help to all consumers who may experience difficulties with their mobile, home phone or broadband provider. …
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Industry News

ComReg urges organisations using 1850, 1890, or 076 numbers
to contact their telecoms operator now to switch number and save money

ComReg urges organisations using 1850, 1890, or 076 numbers
to contact their telecoms operator now to switch number and save money

1 January 2022 will see 1850, 1890, and 076 telephone numbers withdrawn as the 2018 Non-Geographic Number (NGN) Decision and measures to simplify NGNs for …
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Consumer News

Smishing Warning: SMS Scam

Smishing Warning: SMS Scam

ComReg has become aware of fraudulent SMS text messages sent to consumers about the delivery of a packet or parcel in order to trick people. …
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Consumer News

Safer Internet Day 2021

Safer Internet Day 2021

Each year, on 9 February, Safer Internet Day promotes the safe and positive use of digital technology, especially among children and young people. To coincide …
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Industry News

Ahead of Safer Internet Day 2021, ComReg survey highlights the awareness of digital privacy, online harms, and online safety

Ahead of Safer Internet Day 2021, ComReg survey highlights the awareness of digital privacy, online harms, and online safety

ComReg has published the results of its Digital Services & Online Safety survey, conducted by Red C Research. ComReg has issued this survey to coincide …
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Consumer News

Looking for mobile unlimited data plans for remote school or college?

Looking for mobile unlimited data plans for remote school or college?

The current national lockdown has meant that parents may be looking for options to enable their children connect to school lessons from home college students …
Consumer News
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Consumer News

ComReg publishes Consumer Line Statistics Report Q4 2020

ComReg publishes Consumer Line Statistics Report Q4 2020

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2020.   In Q4 …
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Consumer News

Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

Study on the Impact of Covid-19 on Home Broadband and Mobile Service Usage

Today we reveal the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and perception of …
Consumer News
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Industry News

26 GHz Band 5G Study– Open Consultation

26 GHz Band 5G Study– Open Consultation

26 GHz Band 5G Study– Open Consultation Information Notice – ComReg 21/07 ComReg has published a 26 GHz Band 5G Study by Plum Consulting and …
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Industry News

ComReg survey shows increased use of Broadband and Mobile Services in Q4 2020

ComReg survey shows increased use of Broadband and Mobile Services in Q4 2020

ComReg has published the latest market research survey, conducted by Behaviour and Attitudes, on the impact of Covid-19 on consumer usage and satisfaction of telecommunications …
Industry News
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Consumer News

Compare unlimited data plans with a visit to ComReg Compare

Compare unlimited data plans with a visit to ComReg Compare

If you find that your mobile plan doesn’t provide you with enough data allowance, you may be paying more than you need to in out …
Consumer News
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Consumer News

Phishing Warning: Latest email scam

Phishing Warning: Latest email scam

ComReg has become aware of fraudulent emails purporting to come from An Post, with the subject line “Last Reminder: “Your package could not be delivered …
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