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Consumer News

Permanet ceasing services in Kerry

Permanet ceasing services in Kerry

We remind Permanet customers based in Kerry that their broadband and phone services will cease to operate Tuesday, 4 August 2020. This will mean that …
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Consumer News

ComReg publishes Universal Service Eir Quality of Service Performance Data Q4 2019

ComReg publishes Universal Service Eir Quality of Service Performance Data Q4 2019

ComReg recently published Quality of Service performance data for Q4 2019 and YTD 2019-2020. In 2016, ComReg designated Eir as the universal service provider for …
Consumer News
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Consumer News

Impact of Covid-19 on Consumer Use and Perception of Telecommunication Services

Impact of Covid-19 on Consumer Use and Perception of Telecommunication Services

Today we reveal the latest market research findings emerging from the data we collected on the impact of COVID-19 on consumer use and perception of …
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Industry News

Survey highlights the growing reliance on telecommunications as 77% say usage has increased due to Covid-19

Survey highlights the growing reliance on telecommunications as 77% say usage has increased due to Covid-19

ComReg has today published the results of its second survey on the impact of Covid-19 on telecommunications use in Ireland. The ComReg survey – which …
Industry News
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Consumer News

Permanet ceasing services

Permanet ceasing services

Permanet has recently announced that it is ceasing services. This will mean that Permanet customers will be unable to make or receive calls or use …
Consumer News
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Consumer News

ComReg Consumer News Q2 2020

ComReg Consumer News Q2 2020

Throughout the second quarter of 2020 (March to June), while we settled into life with Covid-19 restrictions, ComReg welcomed Telecoms Industry commitments to assist consumers …
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Consumer News

Irish Text Relay Service (ITRS) Take-Up and Usage Statistics

Irish Text Relay Service (ITRS) Take-Up and Usage Statistics

ComReg published take-up and usage statistics for Irish Text Relay Service (ITRS) between July 2018 and December 2019. ITRS translates text into voice and voice …
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Careers

ComReg is Hiring – Telecoms Analyst

ComReg is Hiring – Telecoms Analyst

ComReg is hiring a Telecoms Analyst to join the Numbering Team as part of the Market Framework Division. ComReg’s Market Framework Division is responsible for …
Careers
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Industry News

ComReg is Hiring – Strategy & Research Analyst

ComReg is Hiring – Strategy & Research Analyst

The role we are seeking to fill is on the Strategy and Economics team which is part of the Commissioners’ Office business unit.  The Commissioners …
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Consumer News

ComReg publishes market research on the impact of COVID-19 on home broadband use in Ireland

ComReg publishes market research on the impact of COVID-19 on home broadband use in Ireland

We recently published the findings from a survey on the impact COVID-19 is having on home broadband use in Ireland. The survey was conducted in …
Consumer News
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Industry News

ComReg publishes Electronic Communications Sector Quarterly Report for Q1 2020

ComReg publishes Electronic Communications Sector Quarterly Report for Q1 2020

  ComReg has today published its Quarterly Key Data Report for the period (1 January 2020 to 31 March 2020) Q1 2020. Fixed broadband subscriptions …
Industry News
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Consumer News

Difficulty paying your phone or internet bill during Covid-19

Difficulty paying your phone or internet bill during Covid-19

We remind consumers to continue to pay mobile, home phone and internet bills as normal during the current COVID-19 pandemic. If you are in financial …
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Industry News

Open Consultation on re-opening the Third Party Business Radio scheme

Open Consultation on re-opening the Third Party Business Radio scheme

Third Party Business Radio – Open Consultation on re-opening the Third Party Business Radio scheme Third Party Business Radio – ComReg 20/44 ComReg welcomes responses …
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Consumer News

ComReg issues opinions of Non-Compliance

ComReg issues opinions of Non-Compliance

On 20 May 2020, ComReg issued opinions of Non-Compliance to Digiweb, Pure Telecom, Three Ireland, Virgin Media and Vodafone in respect of obligations under the …
Consumer News
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Consumer News

Protecting your business phone system

Protecting your business phone system

Whether working remotely during the Covid-19 pandemic or closing the office this long weekend, ComReg reminds any business that is concerned about the hacking of …
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Consumer News

ComReg’s Consumer Care complaints handling service

ComReg’s Consumer Care complaints handling service

ComReg reminds you that if you have a complaint relating to your mobile, home phone or broadband service provider, ComReg can intervene on your behalf …
Consumer News
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Industry News

Market Research: Impacts of Covid-19 on home broadband usage

Market Research: Impacts of Covid-19 on home broadband usage

Broadband access an important link for many: 3 in 5  have seen an increase in home broadband usage due to Covid-19   ComReg has today …
Industry News
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Consumer News

ComReg Publishes Consumer Line Statistics Report Q1 2020

ComReg Publishes Consumer Line Statistics Report Q1 2020

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 January to 31 March 2020. In Q1 2020, …
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Consumer News

Irish Text Relay Service (ITRS) during COVID-19 restrictions

Irish Text Relay Service (ITRS) during COVID-19 restrictions

We remind consumers who are deaf or hard of hearing that they can use the Irish Text Relay Service (ITRS) when making and receiving calls …
Consumer News
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Consumer News

ComReg launches new awareness initiative on premium rate services

ComReg launches new awareness initiative on premium rate services

ComReg explains how you can text STOP or opt out via your mobile operator if you want to stop premium rate texts. Watch our video and …
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