ComReg publishes market report for Q1 2019

ComReg released its Quarterly Report on the Electronic Communications market for the period Q1 2019 (1 January to 31 March). The full quarterly report for …

New Publications: Response to consultation and further consultation on a Proposed Multi Band Spectrum Award for the 700 MHz, 2.1 GHz, 2.3 GHz and 2.6 GHz Bands

On 18 June 2019, ComReg issued Document 19/59,  a response to consultation and further consultation on a Proposed Multi Band Spectrum Award for the 700 …

ComReg issues a Notification of a Finding of Non-Compliance to Pure Telecom Limited

On 6 June 2019, ComReg notified Pure Telecom Limited (“Pure”) of a finding of non-compliance relating to its obligations in respect of a contract change …

ComReg Reminds Consumers to Pre-Order the eir Printed Phonebook Directory

Changes to the way in which the printed phonebook directory will be made available means that in 2019 the eir printed phonebook directory will no …

ComReg Publishes Consumer Line Statistics Report Q1 2019

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 January to 31 March 2019. In Q1 2019, …

Postal Services Consultation – Let Us Know Your View

Since April 2017, An Post is no longer required to seek approval from ComReg to raise the cost of a postage stamp and other postal …

New Publications: Response to Consultation, Further Consultation and Draft Decision

ComReg has today published a Response to Consultation, Further Consultation and Draft Decision (ComReg 19/46) to address the high wholesale origination rates for certain classes …

Consequences of the repeal of the price cap on certain of the universal postal services – Open Consultation

Consequences of the repeal of the price cap on the universal postal services – ComReg 19/43   ComReg welcomes responses from all stakeholders to the question …

Price Cap for Calls & SMS Text Messages between EU States (intra-EU communications)

From 15 May 2019, the cost to Irish consumers for making calls or sending SMS text messages from Ireland to a fixed or mobile number …

Keep your phone number when switching provider

As a consumer you have the right to keep your home phone or mobile phone number. This means that if you choose to transfer or …

COMREG READY TO SUPPORT IMPLEMENTATION OF RURAL BROADBAND

The Commission for Communications Regulation (ComReg) has today welcomed the Government’s decision to appoint a preferred bidder for the provision of high-speed broadband in rural …

Premium Rate Services – Mobile Phone Barring Facility

ComReg wishes to advise consumers that they can avail of a facility to block premium rate Short Messaging Services (SMS) text messages and Multimedia Message …

Take measures to protect your business phone system

With two more long weekends fast approaching in May and June, ComReg recommends that any business that is concerned about the hacking of its telephone …

Safeguard your Business Phone System over Easter

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

Business Phone System Hacking

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

High Court makes an order against Yourtel prohibiting the overcharging of customers

On the 11 February 2019, the High Court made an order against Yourtel Limited prohibiting the overcharging of customers by Yourtel, including the charging of …

Printed Phonebook Directory

The eir 2019/2020 printed phonebook directory will not be delivered to you unless you pre-order it. You have the right to request a 2019/2020 printed …

ComReg information in relation to the impact of Brexit on communications and postal services for Irish consumers

Please refer to www.comreg.ie/consumer-information/brexit/  

Scam Calls

ComReg was alerted this morning to a potential scam where consumers are receiving unsolicited calls from a caller identifying themselves as a representative of ComReg. …

Postal Universal Service Provider Designation Procedures – Open Consultation

Postal Universal Service Provider Designation Procedures – Open Consultation – ComReg 19/25 ComReg welcomes responses from all stakeholders to the questions set out in this …