Safeguard your Business Phone System over Easter

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

Business Phone System Hacking

Hacking of business phone systems can result in phone bills of thousands of Euros. In these incidents, hackers exploit security weaknesses in the phone system …

High Court makes an order against Yourtel prohibiting the overcharging of customers

On the 11 February 2019, the High Court made an order against Yourtel Limited prohibiting the overcharging of customers by Yourtel, including the charging of …

Printed Phonebook Directory

The eir 2019/2020 printed phonebook directory will not be delivered to you unless you pre-order it. You have the right to request a 2019/2020 printed …

ComReg information in relation to the impact of Brexit on communications and postal services for Irish consumers

Please refer to www.comreg.ie/consumer-information/brexit/  

Scam Calls

ComReg was alerted this morning to a potential scam where consumers are receiving unsolicited calls from a caller identifying themselves as a representative of ComReg. …

Postal Universal Service Provider Designation Procedures – Open Consultation

Postal Universal Service Provider Designation Procedures – Open Consultation – ComReg 19/25 ComReg welcomes responses from all stakeholders to the questions set out in this …

ComReg publishes market report for Q4 2018

ComReg released its Quarterly Report on the Electronic Communications market for the period Q4 2018 (1 October to 31 December). The full quarterly report for …

World Consumer Rights Day

Each year on 15 March, the consumer movement celebrates World Consumer Rights Day which aims to raise global awareness of consumer rights and needs. For …

ComReg issues electronic communications market report for Q4 2018

The Commission for Communications Regulation (ComReg) today released its Quarterly Key Data Report on the Electronic Communications market for the period (1 October to 31 …

Invitation to the BEREC public debriefing of the 38th BEREC Board of Regulators ordinary meetings

BEREC Chair Jeremy Godfrey will present the outcomes of the 38th Board of Regulators ordinary meetings, which is the first meeting after the adoption of …

Electronic Communications Services Strategy Statement 2019 – 2021 – Open Consultation

Electronic Communications Services Strategy Statement 2019 – 2021 – Open Consultation ComReg welcomes responses from all stakeholders to the questions set out in this consultation. ComReg …

Outdoor Mobile Coverage Map

The Commission for Communications Regulation (ComReg) has today made available an online outdoor mobile phone coverage map which allows consumers to check ComReg’s calculation of …

Management and Maintenance of the National Directory Database

Management and Maintenance of the National Directory Database – ComReg 19/08 ComReg welcomes responses from all stakeholders to the questions set out in this consultation. ComReg …

ComReg at the Holiday Show, 16 and 17 February 2019

Visit ComReg at stand Q3 at the Holiday Show in UL Sport Arena, University of Limerick, this weekend.  Opening Hours 11.00am – 5.00pm Sat and …

Mobile Handset Unlock Codes

Consumers who purchase handsets (or other terminal equipment) together with their Electronic Communications Service (ECS) will have specific provisions in their contract relating to this.  …

ComReg Publishes Consumer Line Statistics Report Q4 2018

ComReg published quarterly statistics on issues raised by consumers who contacted its Consumer Care team between 1 October to 31 December 2018. In Q4 2018, a total …

Disputed Private Branch Exchange (PBX) charges for Business Customers

Businesses may experience instances where their business telephone system (a Private Branch Exchange or PBX) is hacked and the business is faced with larger than …

Scam Calls

ComReg is aware that scam calls can take on many forms, therefore, ComReg advises consumers to be vigilant at all times. We would advise consumers …

Universal Service Requirement Provision of Access at a Fixed Location (AFL) Quality of Service (QoS) – Open Consultation

Universal Service Requirement Provision of Access at a Fixed Location (AFL) Quality of Service (QoS) – Open Consultation Universal Service Requirement Provision of Access at …