If you are unsure about a charge for a call or text on your bill, it may be a Premium Rate Service (PRS). PRS means paying for goods and services with your phone credit or through your phone bill.
ComReg’s PRS Checker
If you got a text message from a five-digit number, for example 57XXX, visit our Service Checker tool to check the details of it or any Premium Rate Service.
Unsubscribing or blocking PRS
To unsubscribe from a premium rate service, send a text message to the five-digit number for the service with the word STOP. You should be unsubscribed within 24 to 48 hours.
You can block premium rate text messages if you are a customer of eir Mobile, Three or Vodafone. Contact your mobile service provider’s Customer Care team to set it up.
For more helpful information visit:
- about premium rate services.
- solutions to common problems;
- things to be aware of;
- details of charges for premium rate services.
Our Consumer Care team is also available to offer you advice and support.
