Postal

Specific postal services to be provided by An Post

 ComReg has undertaken a review of the specific services that An Post must provide. Following a consultation process it was decided that the following national and international services were required to be provided:  

• clearing, sorting, transporting and distributing postal items weighing up to 2kgs;
• clearing, sorting, transporting and distributing postal packages weighing up to 20kgs, with target delivery times and prices based on a published tariff; 
• services for registered items; 
• services for insured items, with compensation of up to €4,600 for items lost or delayed; and 
• support services, including:
  • redirecting post
  • sending books abroad
  • minding post (Mailminder)
  • business reply / Freepost
  • private boxes or bags
  • issuing free certificates of posting
  • providing free postal service for blind or partially sighted people

A complete review of ‘The Universal Postal Service - Formulating a working definition’ is available at ComReg 05/85.

An Post is also obliged to provide full and unconditional bulk mail access at a number of locations nationwide. Following a consultation process An Post was directed in Response to Consultation paper ComReg 07/06 "Regulation of the Postal Services - Universal Service Obligation - Bulk Mail Access" to provide full and unconditional bulk mail access at 43 locations in the State.