In this section

Universal Obligation Statistics

Segment: USO Total Volumes
Volume ('000s)20202019201820172016201515 to '20 Diff
Domestic202,001204,000 187,392 215,087 243,921 255,561

(53,560)
International Inbound48,01657,069 62,477 56,445 62,431 66,304

(18,288)
International Outbound16,33017,454 20,038 24,185 25,407 27,627

(11,297)
Total USO266,347278,523 269,907 295,717 331,759 349,492

(83,145)
Segment: Domestic USO Volumes
Volume ('000s)20202019201820172016201515 to '20 Diff
USO - Letter181,267184,729 166,278 192,427 219,582 229,333

(48,066)
USO - Parcel1,203593517528517508695
USO - Large Envelope12,76012,726 14,959 14,705 16,614 17,479

(4,719)
USO - Packet3,8682,747 2,319 4,116 4,096 5,124

(1,256)
USO - Registered2,9043,205 3,319 3,311 3,112 3,117

(213)
Total Domestic USO202,001204,000 187,392 215,087 243,921 255,561

(53,560)
Segment: International Outbound USO Volumes
Volumes ('000s) 20202019201820172016201515 to '20 Diff
USO - Letter11,166
12,299 14,813 18,309 18,749 20,352

(9,186)
USO - Parcel21117514812620318724
USO - Large Envelope2,0722,271 2,496 2,517 2,962 3,082

(1,010)
USO - Packet2,0721,864 1,736 2,343 2,578 3,071

(999)
USO - Registered810845845890915935

(125)
Total Outbound USO16,33017,454 20,038 24,185 25,407 27,627

(11,297)
Segment: International Inbound USO Volumes
Volumes ('000s) 20202019201820172016201515 to '20 Diff
USO - Letter22,13227,965 36,737 34,873 40,648 44,218

(22,086)
USO - Parcel1,946 9689488318167021,244
USO - Large Envelope6,982 11,191 9,450 10,304 10,561 10,392

(3,410)
USO - Packet13,93813,076 10,126 6,224 7,071 8,047 5,891
USO - Registered3,0183,869 5,216 4,213 3,335 2,945 73
Total Inbound USO48,01657,069 62,477 56,445 62,431 66,304

(18,288)
Segment: USO Revenues
Revenues (€ '000s)20202019201820172016201515 to '20 Diff
Domestic€250,463
€243,083 €226,420 €227,544 €206,202 €213,251 €37,212
International Inbound€72,616 €67,857 €70,425 €56,804 €63,767 €62,736 €9,880
International Outbound€60,149 €59,131 €57,781 €58,373 €58,414 €60,834

(€685)
Total USO€383,228€370,071 €354,626 €342,721 €328,383 €336,821 €46,407
Segment: Domestic USO Revenues
Revenues (€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter€160,767

€163,763 €147,921 €152,368 €141,093 €143,540 €17,227
USO - Parcel€12,598€6,604 €5,290 €5,047 €4,467 €4,335 €8,263
USO - Large Envelope€27,614€26,953 €29,163 €25,396 €24,368 €25,079 €2,535
USO - Packet€21,306€14,929 €13,392 €15,780 €14,708 €18,608 €2,698
USO - Registered€24,560€26,872 €26,774 €25,101 €17,866 €17,752 €6,808
USO - Other USO Services€3,618€3,962 €3,880 €3,852 €3,700 €3,937

(€319)
Total Revenue Domestic USO€250,463€243,083 €226,420 €227,544 €206,202 €213,251 €37,212
Segment: International Outbound USO Revenues
Revenue (€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter€16,162 €17,601 €18,635 €20,206 €17,797 €18,421

(€2,259)
USO - Parcel€7,391€7,688 €7,003 €5,788 €7,993 €7,523

(€132)
USO - Large Envelope€6,105€6,374 €6,640 €5,893 €6,405 €6,579

(€474)
USO - Packet€18,554€16,003 €14,470 €15,833 €16,553 €19,897

(€1,343)
USO - Registered€11,486€11,465 €11,033 €10,653 €9,666 €8,414 €3,072
Total Revenue Outbound USO€59,698€59,131 €57,781 €58,373 €58,414 €60,834

(€1,136)
Segment: International Inbound USO Revenues
Revenue (€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter€13,030€16,172 €18,399 €16,189 €18,634 €19,395

(€6,365)
USO - Parcel€9,149€5,152 €5,464 €3,573 €4,403 €3,690 €5,459
USO - Large Envelope€8,635€10,371 €9,541 €9,918 €10,883 €10,301

(€1,666)
USO - Packet€29,280€21,450 €18,047 €14,674 €19,875 €21,264 €8,016
USO - Registered€12,522 €14,712 €18,974 €12,450 €9,972 €8,086 €4,436
Total Revenue Inbound USO€72,616€67,857 €70,425 €56,804 €63,767 €62,736 €9,880
Segment: USO Profit/(Loss)
(€ '000s)20202019201820172016201515 to '20 Diff
Domestic€18,416€30,733 €20,016 €3,093

(€25,245)

(€13,124)

€31,540
International Inbound

(€18,813)

(€25,802)

(€29,374)

(€25,084)

(€15,651)

(€13,203)

(€5,610)
International Outbound

(€8,093)

€3,040 €27

(€4,004)

(€3,442)

(€5,964)

(€2,129)
Total USO

(€8,490)

€7,971

(€9,331)

(€25,995)

(€41,338)

(€32,291)

€23,801
Segment: USO Domestic - Profit/(Loss)
(€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter

(€795)

€10,065 €2,607

(€7,069)

(€25,052)

(€15,887)

 €15,092
USO - Parcel€3,103
€2,006 €1,557 €284€1,393 €1,289 €1,814
USO - Large Envelope€5,880€6,903 €4,926 €3,651 €1,230 €2,279 €3,601
USO - Packet€3,566€3,750 €3,564 €873€467€1,971 €1,595
USO - Registered€4,269€5,152 €4,604 €3,143

(€2,521)

(€5,068)

€9,337
USO - Other USO Services€2,393€2,857 €2,758 €2,211 €2,238 €2,292 €101
Total Domestic USO€18,416€30,733 €20,016 €3,093

(€22,245)

(€13,124)

€31,540
Segment: USO International Outbound - Profit/(Loss)
(€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter

(€1,692)

(€1,302)

(€1,614)

(€3,110)

(€4,308)

(€3,905)

 €2,213
USO - Parcel

(€37)

€984

(€1,312)

(€1,463)

(€158)

(€1,926)

€1,889
USO - Large Envelope€1,305€1,973 €1,653 €1,176 €1,103 €1,230 €75
USO - Packet

(€9,547)

(€2,083)

(€1,952)

(€3,507)

(€2,362)

(€795)

(€8,752)
USO - Registered€1,878€3,468 €3,252 €2,900 €2,283

(€568)

€2,446
Total Outbound USO

(€8,093)

€3,040 €27

(€4,004)

(€3,442)

(€5,964)

(€2,129)
Segment: International Inbound - Profit/(Loss)
(€ '000s)20202019201820172016201515 to '20 Diff
USO - Letter

(€5,254)

(€4,949)

(€9,104)

(€9,806)

(€9,309)

(€8,677)

€3,423
USO - Parcel

(€141)

(€237)

€408

(€1,475)

€248€223

(€364)
USO - Large Envelope

(€845)

(€3,039)

(€2,024)

(€2,247)

(€815)

(€548)

(€297)
USO - Packet

(€9,784)

(€13,271)

(€12,253)

(€2,973)

€1,129 €1,908

(€11,692)
USO - Registered

(€2,789)

(€4,306)

(€6,401)

(€8,583)

(€6,904)

(€6,109)

€3,320
Total Inbound USO

(€18,813)

(€25,802)

(€29,374)

(€25,084)

(€15,651)

(€13,203)

(€5,610)