Universal Obligation Statistics

Segment: USO Total Volumes

Volume ('000s)	2021	2020	2019	2018	2017
Domestic	201,602	202,001	204,000	187,392	215,087
International Inbound	51,654	48,016	57,069	62,477	56,445
International Outbound	13,660	16,330	17,454	20,038	24,185
Total USO	266,916	266,347	278,523	269,907	295,717

Segment: Domestic USO Volumes

Volume ('000s)	2021	2020	2019	2018	2017
USO - Letter	181,289	181,267	184,729	166,278	192,427
USO - Parcel	1,165	1,203	593	517	528
USO - Large Envelope	12,679	12,760	12,726	14,959	14,705
USO - Packet	2,982	3,868	2,747	2,319	4,116
USO - Registered	3,487	2,904	3,205	3,319	3,311
Total Domestic USO	201,602	202,001	204,000	187,392	215,087

Segment: International Outbound USO Volumes

Volumes ('000s)	2021	2020	2019	2018	2017
USO - Letter	9,806	11,166	12,299	14,813	18,309
USO - Parcel	266	211	175	148	126
USO - Large Envelope	1,758	2,072	2,271	2,496	2,517
USO - Packet	1,320	2,072	1,864	1,736	2,343
USO - Registered	510	810	845	845	890
Total Outbound USO	13,660	16,330	17,454	20,038	24,185

Segment: International Inbound USO Volumes

Volumes ('000s)	2021	2020	2019	2018	2017
USO - Letter	21,799	22,132	27,965	36,737	34,873
USO - Parcel	2,644	1,946	968	948	831
USO - Large Envelope	6,230	6,982	11,191	9,450	10,304
USO - Packet	18,216	13,938	13,076	10,126	6,224
USO - Registered	2,765	3,018	3,869	5,216	4,213
Total Inbound USO	51,654	48,016	57,069	62,477	56,445

Segment: USO Revenues

Revenues (€ '000s)	2021	2020	2019	2018	2017
Domestic	€256,670	€250,463	€243,083	€226,420	€227,544
International Inbound	€78,898	€72,616	€67,857	€70,425	€56,804
International Outbound	€53,858	€60,149	€59,131	€57,781	€58,373
Total USO	€389,426	€383,228	€370,071	€354,626	€342,721

Segment: Domestic USO Revenues

Revenues (€ '000s)	2021	2020	2019	2018	2017
USO - Letter	€165,254	€160,767	€163,763	€147,921	€152,368
USO - Parcel	€12,548	€12,598	€6,604	€5,290	€5,047
USO - Large Envelope	€27,902	€27,614	€26,953	€29,163	€25,396
USO - Packet	€17,202	€21,306	€14,929	€13,392	€15,780
USO - Registered	€29,891	€24,560	€26,872	€26,774	€25,101
USO - Other USO Services	€3,873	€3,618	€3,962	€3,880	€3,852
Total Revenue Domestic USO	€256,670	€250,463	€243,083	€226,420	€227,544

Segment: International Outbound USO Revenues

Revenue (€ '000s)	2021	2020	2019	2018	2017
USO - Letter	€15,824	€16,162	€17,601	€18,635	€20,206
USO - Parcel	€12,138	€7,391	€7,688	€7,003	€5,788
USO - Large Envelope	€5,346	€6,105	€6,374	€6,640	€5,893
USO - Packet	€13,200	€18,554	€16,003	€14,470	€15,833
USO - Registered	€7,351	€11,486	€11,465	€11,033	€10,653
Total Revenue Outbound USO	€53,859	€59,698	€59,131	€57,781	€58,373

Segment: International Inbound USO Revenues

Revenue (€ '000s)	2021	2020	2019	2018	2017
USO - Letter	€12,949	€13,030	€16,172	€18,399	€16,189
USO - Parcel	€12,647	€9,149	€5,152	€5,464	€3,573
USO - Large Envelope	€7,874	€8,635	€10,371	€9,541	€9,918
USO - Packet	€39,709	€29,280	€21,450	€18,047	€14,674
USO - Registered	€5,718	€12,522	€14,712	€18,974	€12,450
Total Revenue Inbound USO	€78,897	€72,616	€67,857	€70,425	€56,804

Segment: USO Profit/(Loss)

(€ '000s)	2021	2020	2019	2018	2017
Domestic	€5,542	€18,416	€30,733	€20,016	€3,093
International Inbound	(€16,673)	(€18,813)	(€25,802)	(€29,374)	(€25,084)
International Outbound	(€9,299)	(€8,093)	€3,040	€27	(€4,004)
Total USO	(€20,430)	(€8,490)	€7,971	(€9,331)	(€25,995)

Segment: USO Domestic - Profit/(Loss)

(€ '000s)	2021	2020	2019	2018	2017
USO - Letter	(€15,163)	(€795)	€10,065	€2,607	(€7,069)
USO - Parcel	(€545)	€3,103	€2,006	€1,557	€284
USO - Large Envelope	€5,064	€5,880	€6,903	€4,926	€3,651
USO - Packet	€4,043	€3,566	€3,750	€3,564	€873
USO - Registered	€9,587	€4,269	€5,152	€4,604	€3,143
USO - Other USO Services	€2,556	€2,393	€2,857	€2,758	€2,211
Total Domestic USO	€5,542	€18,416	€30,733	€20,016	€3,093

Segment: USO International Outbound - Profit/(Loss)

(€ '000s)	2021	2020	2019	2018	2017
USO - Letter	(€1,085)	(€1,692)	(€1,302)	(€1,614)	(€3,110)
USO - Parcel	€1,661	(€37)	€984	(€1,312)	(€1,463)
USO - Large Envelope	€675	€1,305	€1,973	€1,653	€1,176
USO - Packet	(€9,928)	(€9,547)	(€2,083)	(€1,952)	(€3,507)
USO - Registered	(€623)	€1,878	€3,468	€3,252	€2,900
Total Outbound USO	(€9,300)	(€8,093)	€3,040	€27	(€4,004)

Segment: International Inbound - Profit/(Loss)

(€ '000s)	2021	2020	2019	2018	2017
USO - Letter	(€6,442)	(€5,254)	(€4,949)	(€9,104)	(€9,806)
USO - Parcel	(€2,573)	(€141)	(€237)	€408	(€1,475)
USO - Large Envelope	(€478)	(€845)	(€3,039)	(€2,024)	(€2,247)
USO - Packet	(€2,982)	(€9,784)	(€13,271)	(€12,253)	(€2,973)
USO - Registered	(€4,198)	(€2,789)	(€4,306)	(€6,401)	(€8,583)
Total Inbound USO	(€16,673)	(€18,813)	(€25,802)	(€29,374)	(€25,084)

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