ComReg cannot act on your complaint until you have raised it with your service provider and their complaint handling process is completed. This is because the main responsibility for resolving a complaint lies with your service provider, as they have the direct relationship with you.
You should always contact your service provider first if you have a complaint or a query in relation to your home telephone line.
Labhair le ball na foirne um Chúram Tomhaltóra maidir le do cheist.
By using Web Chat you agree to have your personal information processed for chat support.
GDPR information: Our Privacy Notice explains what personal information we collect and use about individuals, what we do with it and why.