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Consumer News

Have your say on the provision of Public Payphones

ComReg has launched a public consultation as part of a Universal Service Review on the provision of public payphones.


Public payphones include those located on the street and in other public areas which are always available to the public. In June 2020 ComReg committed to conduct a public consultation on the usage threshold and payment methods to be in place until 31 December 2020 (the end of the current payphone designation period) as well as the need, if any, for a public payphone universal service after that.


ComReg is now undertaking a review of the public payphone threshold level and payment methods under the current designation and the need, if any, for a public payphone universal service designation and associated public payphone usage threshold level and payment methods, beyond the current designation period.


ComReg invites and welcomes views from members of the public, individuals and groups, and will consider all responses to this consultation.

Interested parties can share their views by making a written submission to ComReg’s public consultation.  All responses to the consultation should be clearly marked “Reference: Submission re ComReg 20/85” and sent by post, facsimile, e-mail or online at (current consultations) by 19 October 2020 to:

Retail Division
Commission for Communications Regulation
One Dockland Central
Guild Street
Dublin 1
D01 E4X0