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Home / Nuacht / Nuacht Tomhaltóra / Eolas ar Scammáil Fóin

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Eolas ar Scammáil Fóin

Tuigeann ComReg go bhfuil go leor bealaí ann chun scam fóin a dhéanamh, mar sin molaimid gur cheart go mbeidh tomhaltóirí airdeallacha i gcónaí.

Má fhreagraíonn tú glaoch ó uimhir idirnáisiúnta anaithnid, is féidir leis a bheith an-chostasach mar sin bí an-chúramach má chailleann tú glaoch ó uimhir mar sin.

  • Bí airdeallach maidir le glaochanna/glaochanna caillte ón uimhir chéanna nach n-aithníonn tú.
  • Ná cuir glaoch thar n-ais ar aon uimir nach n-aithníonn tú nuair nach bhfuil aon glórphost fágtha.
  • Má chuireann tú glaoch ar uimhir mar seo trí thimpiste, cuir deireadh leis an nglaoch láithreach, ach go háirithe mura bhfuil éinne ar an líne  nó má chuirtear ar feitheamh thú.
  • Má tá gaoil nó cairde leat thar lear, bí cinnte a n-uimhreacha a chur i do fón (mó den réimír tíre) agus bíodh réimír na tíre ina bhfuil siad ar eolas agat.
  • Má leanann na glaochanna ar aghaidh, cuir fios ar do oibritheoir láithreach.
  • Ná tabhair aon fháisneis phearsanta ar nós uimhreacha PSP/sonraí chárta creidmheasa/ainm/seoladh/uimhir pas nó eile amach.

Níl aon bhealach amháin chun scam fóin a aithint, is minic a úsáidtear gnáthuimhir aitheanta, réigiúnda nó idirnáisiúnta a bhíonn in úsáid go laethúil.

Is féidir teagmháil a dhéanamh le ComReg ag consumerline@comreg.ie nó 01 809 9668. Tá seirbhís téacs thar n-ais, gloach thar n-ais, comhrá beo ar líne agus Teanga Comhartaíochta na hÉireann againn chomh maith.

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