Cód Cleachtais

Code of Practice

We have regulated premium rate services since July 2010 and have a strict Code of Practice that all PRS providers in Ireland must comply with. Premium rate service providers are individuals, organisations or companies that provide PRS over one of the telephone/mobile networks in Ireland.

We are required to ensure consumer protection when using national premium rate services and to set in place procedures to deal with consumer complaints that arise from using these services.