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Recent videos on social media include:
If you have complained to your service provider about a phone and/or broadband issue and if it remains unresolved after 10 working days, our Consumer Care Team can advise and support you.
To find a mobile plan that suits your needs, visit ComReg Compare. Click on ‘mobile phone/plan only’ and ‘show me everything’, then filter by ‘plan type’ – bill pay or top up, to see what mobile plans are on offer and find out if switching to a new plan can save you money.
To find a broadband plan that suits you, visit ComReg Compare to see what plans are on offer and find out if switching to a new plan can save you money.
1800 (freephone) and 0818 (standard rate) are ‘non-geographic numbers’ (NGNs) and will remain in service. From 1 January 2022, 1890, 1850 and 076 number ranges will be withdrawn. Organisations that use 1850, 1890, or 076 NGNs (for providing services) will switch to new numbers by the end of 2021. For more information visit comreg.ie/ngn.
There are factors that can impact your mobile coverage. There are also steps you can take to get around them. Check your outdoor mobile coverage on our Outdoor Mobile Coverage Map.
Before calling a Directory Enquiries number, check what it costs on ComReg Compare.
An NGN, short for ‘Non-Geographic Number’, is any phone number beginning with 1800, 0818, 1850, 1890, or 076. NGNs are included in bundles that include landline calls. From 1 January 2022, 1890, 1850 and 076 number ranges will be withdrawn. 1800 (freephone) and 0818 (standard rate) will remain in service. For more information visit comreg.ie/ngn.
Recent advertisements include Senior Times Magazine and The Consumers’ Association of Ireland magazine.