Our Consumer Care team is here to offer advice and information about issues with your phone or broadband service. We can intervene with the service provider regarding your complaint if it remains unresolved after 10 days.
We are available by telephone, email, online form, webchat, text message or by post. An Irish Sign Language facility is available on request, and we have an appointed Access Officer to assist people with disabilities to access our services.
Visit the Consumer Care section of our website for more information.
