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Home / Advice & Information / Roaming / Using your phone while still at home to contact abroad

Using your phone while still at home to contact abroad

This page contains:

  • Some common mobile phone scenarios

The EU ‘Roam like at home’ rules do not apply when calling or sending a text message to another EU country when you’re at home in the Republic of Ireland. This is not roaming but is instead an ‘intra-EU’ communication. The cost to Irish consumers for making a call or sending a text from Ireland to a fixed or mobile number in another EU Member State is capped. This means that the cost will be no more than 19 cent (plus VAT) per minute for a call and 6 cent (plus VAT) per text message.

International rates apply when you make a call or send a text message to a non-EU country. You should be aware that the prices for these calls and text messages are not regulated and so they can be expensive. They can also vary depending on the country you are contacting.

Some common mobile phone scenarios

We have put together four examples of some common mobile phone scenarios and the charges associated with each of these. These examples can be used as a reference point to help you to understand some of the ways you might use your phone and what the charges will be, if not included in your bundle:

Example:Where are you?The charge you will have to pay:
Phoning a local restaurant while on holidayI am on holiday in France and call a local restaurant to make a dinner reservationYou will be on the ‘Roam like at home’ tariff
Phoning home from abroadI am on holiday in France and call back home to IrelandYou will be on the ‘Roam like at home’ tariff
You are at home and phoning an EU countryI am at home in Ireland and make a call to FranceThis is an intra-EU call and you will be charged the intra-EU call rate
You are at home and phoning a non-EU countryI am at home in Ireland and make a call to the USAThis is an international call and you will be charged an international call rate

 

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