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ComReg Consumer Complaints Guide

At ComReg, it is our job to protect you as a consumer in your dealings with your home phone, mobile phone and broadband provider.

We’ve put together the information that you will need when dealing with your communications service provider so that you know your rights and can seek redress if things go wrong.

We also tell you about your rights if you are making a complaint about a premium rate service or a postal service.

If you aren’t sure about how to complain, our guide will help you structure your complaint.

Click here to download a copy of the guide.


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