Consumer Publications

Please enter your email address below. If there are particular publication types or categories that you want to receive alerts for, please select them from the lists. If you do not select anything you will receive alerts for all publications.

  • Hold CTRL to select more than one
  • Hold CTRL to select more than one

Summary Information Notice: Implementing a Customer Charter

Information Notice
Posted: 29th May 2026
Reference Number: 25/38_IN

Submission to Consultation 26/03

Consultation Submissions
Posted: 29th May 2026
Reference Number: ComReg 26/34s

Code of Practice for Complaint Handling; Minimum Requirements for Postal Providers

Code of practice
Posted: 29th May 2026
Reference Number: ComReg 26/34
Decision Number: D06/26

ComReg Consumer Care Statistics Report Q1 2026

Information Notice
Posted: 6th May 2026
Reference Number: ComReg 26/30

Regulatory Guidance on Title III: End-User Rights of the European Electronic Communications Code

Information Notice
Posted: 2nd April 2026
Reference Number: 20/111R3

Combatting scam SMS: Preliminary Consultation on potential network-based interventions

Consultation
Posted: 31st March 2026
Reference Number: ComReg 26/24

Mobile Consumer Experience - 2025 Survey Results

Survey
Posted: 5th March 2026
Reference Number: ComReg 26/15

ComReg Consumer Care Statistics Report Q4 2025

Information Notice
Posted: 19th February 2026
Reference Number: ComReg 26/12