1.                Terms of App Use

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our app (referred to throughout this document as “our app”). Please read these terms of use carefully before you start to use our app. By using our app, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our app.

2.                Information About Us

Our app is operated by the Commission for Communications Regulation (“We”). We are the statutory body responsible for the regulation of the electronic communications sector (telecommunications, radio communications, broadcasting transmission and premium rate services) and the postal sector in Ireland. Our office at Dockland Central, 1 Guild St, North Dock, Dublin, D01 E4X0.

3.                Purpose of the ComReg Outdoor Mobile Coverage Map (“the Coverage Map”)

The Coverage Map, which is made available via our app, is for information purposes only and should only be used for personal use. It should not be used for commercial or business purposes. Systematic retrieval of information or data from our app to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) is strictly prohibited.

The results produced by the Coverage Map presented are for illustrative purposes only and the actual user experience may, depending upon the particular circumstances of the user, differ considerably from the results shown on the Coverage Map.

We provide this service in order to enhance public access to information and it may be amended or withdrawn at any time. Our goal is to offer details to users based on data provided to use by the mobile network operators.

4.                Right to Use our App

If you do not agree to the terms of use please do not download our app, and if you have already started the download please click “Cancel”, which will terminate the downloading process.

You will be assumed to have obtained permission from the owners of the mobile telephone or handheld devices that are controlled, but not owned, by you to download a copy of our app onto your device. You may be charged by your service providers for internet access on your device. You accept responsibility in accordance with these terms of use for the use of our app or any service on or in relation to any device, whether or not it is owned by you.

We license use of our app to you on the basis of these terms of use. We do not sell our app to you and we remain the owners of our app at all times.

Our app is available to handheld mobile devices running Apple iOS and Android OS. The minimum version required for Android OS is 5.0 (API level 21) and for Apple IOS is 11.0.

We and our sub-contractors do not accept any responsibility whatsoever for unavailability of our app, or any difficulty or inability to download or access content or any other communication system failure which may result in our app being unavailable. We will not be responsible for any support or maintenance for our app.

In order to use our app, you are required to have a compatible mobile telephone or handheld device, internet access, and the necessary minimum specifications. The version of our app software may be upgraded from time to time to add support for new functions and services.

From time to time updates to our app may be issued through the relevant appstore. Depending on the update, you may not be able to use our app until you have downloaded the latest version of our app and accepted any new terms.

5.                Accessing Our App

Access to our app is free.

Access to our app is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide via our app without notice (see below). We will not be liable if for any reason our app is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our app, or our entire app, to users who have registered with us.

6.                Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our app, and in the material published on it. Those works are protected by, amongst other things, copyright and trade mark laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our app for your personal reference and you may draw the attention of others within your organisation to material posted on our app.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our app must always be acknowledged.

You must not use any part of the materials on our app for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our app in breach of these terms of use, your right to use our app will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

7.                Information about You and Your Visits to Our App

We process information about you in accordance with our App privacy notice. Please ensure that you review this document before using our app.

8.                Our App Changes Regularly

We aim to update our app regularly, and may change the content at any time. If the need arises, we may suspend access to our app, or cease to make it available indefinitely. Any of the material on our app may be out of date at any given time, and we are under no obligation to update such material.

9.                No Warranty or Contract

The material displayed on our app is provided without any guarantees, conditions or warranties as to its accuracy. We give no representation, warranty, guarantee, undertaking or any assurance whatsoever (whether express or implied) as to the accuracy of information contained on our app generally or on the Coverage Map specifically, or as to it being complete or up to date.

The content of our app is provided for general information only. It is not intended to amount to advice upon which you can or should rely.

Please note that any results obtained from the Coverage Map do not constitute a guarantee of coverage. You should contact the particular network operator directly to ask for specific detail as to coverage in a specific area.

For the avoidance of doubt, please note that we have no authority whatsoever to bind any mobile network operator to any contract (either oral or written) and the results seen on the Coverage Map do not constitute an offer of a specific level of mobile network coverage by a mobile network operator or indeed relate in any way to a contractual obligation.

10.              Our Liability

To the extent permitted by law, we and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our app or in connection with the use, inability to use, or results of the use of our app, any websites linked to it and any materials posted on it;
  • Any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and
    • any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This section does not affect our liability for any liability which cannot be excluded or limited under applicable law.

11.             Viruses, Hacking and Other Offences

You must not misuse our app by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our app, the server on which our app is stored or any server, computer or database connected to our app. You must not attack our app via a denial-of-service attack or a distributed denial-of service attack.

If you breach this provision and a criminal offence is committed we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our app will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our app or to your downloading of any material posted on it, or on any website linked to it.

12.             Termination

We reserve the right, in our absolute discretion, to terminate your access to all or part of our app without notice.  Upon such termination or suspension you will be denied access to any information or files you have stored on our app.

13.             Links from Our App

Where our app contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14.             Jurisdiction and Applicable Law

The Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our app although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Ireland.

15.             Trade Marks

You may not use any such trade marks which are made available our app without our prior express written consent.

16.              Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our app.  If you do not agree to any changes we have made to the app, you must stop using our app immediately.

17.              Your Concerns

If you have any concerns about material which appears on our app, please contact us here.

Thank you for using our app.