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What can consumers with a Disability expect from their Service Provider regarding Registering their requirements?

Facility for Customers with Disabilities to Register Requirements

Every service provider is required to maintain a facility for you to register your requirements if you choose to do so. The register subject to your consent, will contain the following:
• Name, address, contact details (to include phone or email and/or third party nominated contact).
• Preferred means of communication.
• Preferences in respect to bundles (for example broadband or text only).
• Details of any special terminal equipment required.
• Details of any alternative billing medium requirement.

Information regarding registering your requirements with your Service Providers. Link [https://www.youtube.com/watch?app=desktop&v=a4FP6F4Knq0]