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What is the Text Relay Service?

Text Relay Service

eir working with other operators has developed an enhanced Text Relay Service the Irish Text Relay Service (ITRS). The full details of the service, including an ISL video description of the service, are available at www.itrs.ie

ITRS translates text into voice and voice into text to facilitate a person with a hearing disability in making and receiving calls in the Republic of Ireland. Calls are relayed through an ITRS agent who performs this translation. ITRS customers can make and receive text relay calls as per their chosen plan using a range of PC or mobile media devices. The ITRS app is available on iOS through the App Store, on Google Play for android or via your PC using the ITRS web client.

To use the ITRS app you must first register the phone number you will be using to make and receive calls on the app. Please click here to register and you can also access details on how to make and receive calls and other important app features.

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