GoMo to pay a total of €5,000 in fines
Following a review of relevant customer complaints where the customers had experienced difficulties in porting their mobile number to GoMo, ComReg commenced an investigation. This investigation resulted in ComReg taking criminal prosecutions against GoMo.
The issue related to GoMo’s launch of their new mobile service and the porting issues experienced by customers during that period.
For full details on the finding, please click here.