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  • Regulatory Policy

Code of Practice for Complaint Handling - Minimum Requirements for ECS Providers; Response to Consultation and Decision

Consultation Response,Decision,Code of practice
Posted: 1st September 2025
Reference Number: ComReg 25/54
Decision Number: D10/25

ComReg 25/45 - Access to the File Policy

Consultation Response
Posted: 7th July 2025
Reference Number: ComReg 25/45

ComReg 25/44 - Access to the File Policy - Response to Consultation

Consultation Response
Posted: 7th July 2025
Reference Number: ComReg 25/44

Network Operations Annual Report 2024

Annual Report
Posted: 30th June 2025
Reference Number: ComReg 25/42R

Schedule 3 Customer Charter Data Dictionary and Reporting Template

Annex
Posted: 27th June 2025
Reference Number: ComReg 25/38A1

Implementing a Customer Charter: Appendix D Submissions to Further Consultation

Consultation Submissions
Posted: 27th June 2025
Reference Number: ComReg 25/38D

Implementing a Customer Charter: Appendix C Response to Consultation

Consultation Response
Posted: 27th June 2025
Reference Number: ComReg 25/38C

Implementing a Customer Charter: Appendix B Regulatory Impact Assessment

Regulatory Impact Assessment
Posted: 27th June 2025
Reference Number: ComReg 25/38B

Implementing a Customer Charter: Response to Consultation and Decision

Consultation Response,Decision
Posted: 27th June 2025
Reference Number: ComReg 25/38
Decision Number: D08/25

Strategy Statement 2025-2027 - Response to Consultation

Consultation Response,Strategy Statement
Posted: 18th June 2025
Reference Number: ComReg 25/37b