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  • Consumer Issues

ComReg Consumer Care Statistics Report Q2 2025

Information Notice
Posted: 12th August 2025
Reference Number: ComReg 25/51

Irish Text Relay Service Accessibility Measures Take-up and usage statistics January – June 2025

Information Notice
Posted: 11th August 2025
Reference Number: ComReg 25/50

Implementation of EU Open Internet Access Regulations in Ireland - 2025 Report

Information Notice
Posted: 30th June 2025
Reference Number: ComReg 25/41

Obligations on Electronic Communications Service Providers under the European Accessibility Act

Information Notice
Posted: 27th June 2025
Reference Number: ComReg 25/39

Schedule 3 Customer Charter Data Dictionary and Reporting Template

Annex
Posted: 27th June 2025
Reference Number: ComReg 25/38A1

Implementing a Customer Charter: Appendix D Submissions to Further Consultation

Consultation Submissions
Posted: 27th June 2025
Reference Number: ComReg 25/38D

Implementing a Customer Charter: Appendix C Response to Consultation

Consultation Response
Posted: 27th June 2025
Reference Number: ComReg 25/38C

Implementing a Customer Charter: Appendix B Regulatory Impact Assessment

Regulatory Impact Assessment
Posted: 27th June 2025
Reference Number: ComReg 25/38B

Implementing a Customer Charter: Response to Consultation and Decision

Consultation Response,Decision
Posted: 27th June 2025
Reference Number: ComReg 25/38
Decision Number: D08/25

Missed and Delayed Service and Installation Appointments - Submissions to Consultation 24/89

Consultation Submissions
Posted: 4th June 2025
Reference Number: ComReg 25/33D