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  • Quality of Service

Regulation of Universal Postal Services - Quality of Service Standards to be achieved by An Post - Decision Notice D14/01 & Response to Consultation

Decision
Posted: 1st January 2001
Reference Number: 01/73

Codes of Practice for the Handling of Consumer Complaints by Telecommunications Operators - Decision Notice D13/01

Decision
Posted: 1st January 2001
Reference Number: 01/67

Summary of final determination of the ODTR regarding a complaint by Esat against eircom alleging discriminatory routing by eircom for CPS calls - Dispute Resolution Determination Number 01/01

Dispute
Posted: 1st January 2001
Reference Number: 01/62

Itemised Billing by Telecommunications Operator - Response to Consultation & Decision Notice D9/01

Consultation Response
Posted: 1st January 2001
Reference Number: 01/53

Local Loop Unbundling - Service Level Agreements- Information Notice

Information Notice
Posted: 1st January 2001
Reference Number: 01/37

Codes of Practice for the Handling of Consumer Complaints by Telecommunications Operators - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/34

Itemised billing by telecommunications operators - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/30

Regulation of Postal Services - Quality of Service Standards to be achieved by An Post - Consultation Paper

Consultation
Posted: 1st January 2001
Reference Number: 01/28

Codes of Practice by Cable and MMDS operators for handling consumer complaints - Decision Notice D6/01 and Response to the Consultation

Decision
Posted: 1st January 2001
Reference Number: 01/22

Report on eircom's Draft Code of Conduct for Selling Practices

Consultation Response
Posted: 1st January 2001
Reference Number: 01/16